Housing Management Worker

Here at Elevate we are excited to be working in partnership with our client to appointment a Housing Management Worker. You’ll be working within a great team and working environment situated in Bath.

As a Housing Management Worker your role will consist of:

• Working as part of an outcome focused team that works effectively with vulnerable adults.
• Providing a welcoming and professional environment, answering general enquires, providing a safe environment for service users and ensuring that the safety of the building is always maintained.
• Assisting the delivery of the housing management service which includes monitoring, identifying and dealing with repairs and other housing related issues.
• Carrying out regular health and safety inspections, liaising effectively with the health and safety department and other appropriate teams.
• Liaise with service users to investigate and resolve any breach of occupancy conditions.
• Deal with complaints and occupancy issues as they arise, promptly reporting any concerns.

For this role they are looking to appoint a candidate who have:

• Experience in providing support services
• Have a greater understanding of the needs of vulnerable adults
• Excellent customer service skills, with relevant experience in a customer focused role.
• Experienced in dealing with unpredicted situations respectfully, ability to adapt practice working with people from all backgrounds.
• Ability to transfer the company’s core values when working with residents.