Multi Site Retail Operations Manager

Applications can only be considered from people with High Street retail management experience.

Have you had experience overseeing several retail stores? Are you passionate about retail? Do you have brilliant merchandising skills so that you can train others in all aspects of gift retail?

Temptation (Gifts) Ltd is looking for a Retail Operations Manager (ROM) who will act as a key support to their Head of Retail and who will guide and train their managers and staff when visiting the stores.

Temptation is a family owned concern and currently has stores throughout the Home Counties - Amersham, Berkhamsted, Beaconsfield, Henley, Bracknell, Windsor and Newbury.

The ROM will be responsible for overseeing the performance of the seven outlets by ensuring that

• Stores are performing at the highest level.
• All stores are fully staffed.
• All team members are well trained and motivated.
• All merchandising guidelines are followed

He/she will be responsible for agreeing targets - sales and expenditure- at the beginning of each quarter and then ensuring alls steps are taken within each store to achieve them.

Working closely to a brief from the Head of Retail the ROM will have responsibility for

• overseeing store layouts and internal merchandising
• implementation of window designs
• implementation of marketing initiatives
• minimising store theft through regular stock-takes and ongoing training

Skills and Experience required

• Proven field management or multi retail store management in a fast paced business - preferably within the gift, card, fashion or toy industries.
• Experience in display and training to merchandise in a similar environment
• A dynamic, energetic working style
• Excellent administrative skills - ie Office,excell etc
• Analytical expertise
• Fluent in English with excellent verbal and written communication skills.
• Excellent time management capabilities
• Clean driving licence.

Candidates should already be living within a 45 minute drive to Chesham, HP5

It is envisaged that the Retail Operations Manager will spend several days a week at Head Office in Chesham and the rest of their time working in the stores. Temptation operates 7 days a week and therefore there will be some weekend working required.

Benefits include

• Competitive salary
• Contributory pension scheme
• Car or car allowance
• Staff Discount
• 28 days holiday

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