Neighbourhood Response Officer

We have a fantastic opportunity for a Neighbourhood Response Officer for Clarion Housing Group North. This is a full-time Temporary role for the next 3 months, with the possibility of extension.

What is the role?

Clarion Housing Group North are looking for an experienced Neighbourhood Response Officer, to be based at Holme House, Manor Lane, Holmes Chapel in Cheshire.

What are your responsibilities?

• Your role will be to provide a customer facing service to a patch of properties in the Northwest - covering mainly Cheshire East and Cheshire West areas but also offering support to the other Neighbourhood Response officers across the whole of the Northwest. 
• Carrying out customer visits on behalf of central teams including, gas visits, arrears visits, Sign ups, Tenancy breaches, tenancy reviews and Mutual Exchanges etc. 
• The role will involve travel across various estates so the successful candidate must be able to drive and have access to their own vehicle.

What skills do you Need?

• Must have previous experience as a Neighbourhood Response Officer
• Excellent people skills, as you will be speaking to the public, and other members of staff.
• Strong IT skills, as you will be using Microsoft Office and internal council IT Systems, as you will need to upload reports and manage your diary as well.
• Valid Enhanced DBS on the Update Service
• Full UK Driving Licence and access to a vehicle

Next Steps:

To receive a full job description please apply below or email your CV to