Operations Administrator

We are looking for a Sales Administrator to work in our busy transport office in Dyce, Aberdeen. This is a permanent, staff role reporting into our Customer Service Manager.

Sales Administrator Responsibilities

• Client Communication: Contact clients to obtain missing information or answer queries.
• Liaise with Logistics: Work with the Logistics department to ensure timely deliveries.
• Take Orders: Process transactions when a customer wants to purchase a product.
• Process Orders and Invoices: Responsible for processing orders via email or phone, and checking data accuracy in orders and invoices.
• Maintain Records: Maintain and update sales and customer records.
• Reporting: Develop monthly sales reports.
• Feedback Management: Communicate important feedback from customers internally.
• Transportation Administration: Develop and implement improved transportation administration policies and procedures.
• Assist in the processing of Sales Invoices for all departments
• Ensure Purchase Order number requests are received from clients
• Provide administrative support to all departments as requested.
• Assist with passing and approving of Cass invoices in a timely manner
• Generate & maintain client specific reports using excel as requested
• Provide support to other Customer Support team members when own workload is completed
• Assist operations team with completion of consular documents and other export related paperwork

Extra Information

Hours: 0900-1730

Holidays: 33 days

Pension Scheme