Regional Operations Director

Location: Covering areas between Nottinghamshire up to Scotland

Vacancy Reference: VR/05132

Role Description:

Bridge Recruitment are excited to be networking for a Regional Operations Director to join the Team of one of our clients, one of the UK's most trusted cleaning and security service providers, ensuring quality and excellence in all aspects of their business. Our client offers its services across a range of sectors including retail, healthcare and the built environment. As Regional Operations Director, you will be operating within the retail sector, supporting the Team and being involved in all aspects of the hiring process. The ideal Regional Operations Director will have proven management experience, as well as experience within the retail/cleaning sector.

Responsibilities:

• Collaborate with the leadership team to develop and execute operational strategies aligned with the company's goals and objectives

• Translate strategic plans into operational initiatives and actionable goals for the operational teams

• Oversee new site mobilisations

• Evaluate existing operational processes and identify areas for optimisation and streamlining

• Develop and implement process improvement initiatives to enhance efficiency and productivity

• Lead, coach and mentor a team of operational managers and supervisors

• Set clear performance expectations and provide ongoing feedback and development opportunities

• Ensure effective resource allocation and capacity planning to meet operational needs

• Collaborate closely with all departments (e.g., finance, sales, marketing) to align operational activities with business objectives

• Overall responsibility for P&L

• Establish and monitor key performance indicators (KPIs) for operational functions

• Develop and implement reporting mechanisms to track operational performance

• Analyse operational data and provide regular reports to the executive team

• Identify trends, patterns and areas of improvement based on data analysis

• Able to support the organic growth of the business

• Support key account relationships at a strategic level

Experienced required:

• Proven track record in the cleaning industry at a similar level

• Excellent strategic thinking and problem-solving skills

• Strong leadership and people management abilities

• Demonstrated ability to drive process improvement and operational excellence

• Excellent communication and interpersonal skills

• Proficient in using technology and automation tools for process optimisation

• Strong analytical and data-driven mindset

• Ability to collaborate effectively with cross-functional teams

• Management experience, especially in a retail/cleaning environment

• Strong attention to detail

• Collaborate well with others

• Focused on continuous improvement for the business and personal growth

• Excellent critical thinking and decision making skills

• Strong time management skills

• Understanding and experience in budgets and budget planning

• Able to multitask effectively and efficiently