Renewals Coordinator

Posted 19 April by Sequence HQ
Competitive salary
Norwich , Norfolk
Permanent, full-time
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Posted by Sequence HQ


Job Description

We’re looking for a Renewals Coordinator to complement our fantastic team in our Lettings Support Centre in Norwich.

You will provide tenancy administration support services to branches, landlords and tenants.

What’s in it for you as our Renewals Coordinator:
  • OTE up to £23,000 - £25,000
  • Industry leading training and development
  • Opportunities for career progression
  • Collaborative, rewarding and fun environment
  • Team incentives
  • Gain valuable on-the-job training and experience in the property industry
  • 24/7 AIG Smart Health (including virtual GP) coverage for you and your family


Key responsibilities of our Administrator - Renewals
  • Liaising with landlords, tenants, branches
  • Ensure the smooth transition throughout the renewal process
  • Obtaining instructions from landlords before the end of the tenancy
  • Preparing new tenancy agreements
  • Administering periodic tenancies
  • Chasing in unsigned tenancy agreements
  • Sending notification to our accounts team


Skills and experience required to be a successful Administrator - Renewals
  • Customer Service and administration skills
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)


Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Reference: 52508742

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