Sales and Purchasing Administrator

We are seeking a Sales & Purchasing Administrator to join our team . The ideal candidate will be supporting the flow of goods, information, and resources from the point of origin to the final destination and supporting related partners and end customers.

RossanoFerretti Parma is a luxury Italian designer haircare brand, which prides itself on performance-driven and beautifully crafted products for both consumer and B2B markets. RossanoFerretti also has an exclusive network of salons in only the most luxurious 5* hotels across the globe as well as collaborations with brands such as LVMH, Sephora and KikoMilano. With the fast growth in our own Ecommerce websites and new distribution channels opening across the world, including retailers, Amazon, Hotels and independent hair salons, these are exciting times to join the company.

Duties:

• Collaborate with internal and external teams to ensure timely delivery of products and stock to warehouses, including our 3PL providers in the UK, USA and Netherlands as well as Amazon (FBA) in different countries.
• Support with day to day activities to manage customer orders across varied channels.
• Monitor and analyze supply chain processes and work with the in-house team to identify areas for improvement
• Monitor stock levels across all warehouses and report any discrepancies, including Amazon FBA
• Work with the Administration Manager to identify discrepancies between actual and planned demand, adjusting forecasts and supply chain plans to optimize inventory.
• Collaborate with logistics, suppliers, and agents to ensure timely and cost efficient delivery of goods.
• Work with the Administration Manager to implement strategies to optimize supply chain efficiency
• Utilize logistics management systems to track shipments and resolve any issues
• Prepare reports on supply chain performance metrics
• Handle customer care enquiries and help resolve customer issues in a supportive and proactive way.

Skills:

• 2+ years in a sales / purchasing role
• Experience with International logistics operations would be beneficial
• Experience with Amazon FBA would be highly beneficial
• Experience with customer service.
• Experiences using stock management software and analysis would be beneficial
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Friendly, proactive and enthusiastic.

This role offers the opportunity to work in a dynamic environment with career growth opportunites as the business continues to expand. Office based with the option to work from home on Fridays.

Benefits:

• Company Events
• Annual Bonus
• Free product allowance
• Company Pension
• Hybrid working
• Free Onsite Parking
• Modern air conditioned office