Sales Support Administrator

Posted 8 May by Pertemps Crawley Perms 304
Easy Apply
£25,000 - £29,000 per annum
Uckfield , East Sussex
Permanent, full-time
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Posted by Pertemps Crawley Perms 304
Fantastic opportunity for a Sales Support Administrator to join our client's expanding team. This family-run business has experienced substantial growth over the last 4 years, and they are looking for a dedicated individual to support their sales team and continue this exciting journey.

Please note this is a fully office based role with no hybrid/home working available!

Role:
As a Sales Support Administrator, you will be responsible for processing sales orders and enquiries to support the sales team in achieving their targets. You will provide packaging solutions to a variety of Key & SME Accounts, supporting Sales Account Managers with order processing and nurturing customer relationships to develop accounts further.

Key Responsibilities:
  • Process incoming inquiries to support Sales Account Managers.
  • Manage client expectations regarding timescales, material availability, and costs.
  • Escalate new product/customer inquiries promptly.
  • Maintain accurate records of inquiries, opportunities, customer records, and quotations.
  • Assist Sales Account Managers with re-order quotations.
  • Serve as a secondary contact point for key customers.
  • Support shows and exhibitions, executing event sales processes.
  • Produce Sample Packs as needed.
  • Maintain accurate sales administration and reporting.
  • Update Sales KPI Dashboard weekly.
  • Update Pipeline Tracker and communicate key information.
  • Maintain and update Weekly Call Cycle and Sales Plan.
  • Manage allocated accounts and grow new customer accounts.
  • Develop excellent working relationships with allocated accounts.
  • Maintain regular contact with accounts to ensure superior service.
  • Assist with promotions as needed.

Person Specification:
  • Ideally 1+ years experience in a similar B2B sales support role.
  • Strong and proactive telephone manner.
  • Good numeric skills.
  • Effective personal organizational skills.
  • Proficient user of IT software, including MS Excel.

The Package:
  • Monday - Friday, 8 am - 5 pm (1-hour lunch).
  • £25,000 - £28,000+ DOE.
  • Clear progression & training available.
  • Free onsite parking & easily accessible by public transport.

Reference: 52603994

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