Location: Watford, Hybrid Working

Salary: £38,000 - £40,000 plus benefits

Reports to: Finance Controller

Key Responsibilities:

Credit Control:

• Oversee the timely collection of premiums, fostering strong relationships with brokers and clients.
• Identify, report, and manage doubtful or bad debts at the earliest opportunity.
• Collect and maximize the recovery of client debt within contractual parameters and company policy.
• Produce reports including aged debt, statement of accounts, and ad hoc reports for brokers, clients, and internal teams.
• Ensure chases are processed according to internal policy and all requests are answered within SLA.
• Maintain close relationships with internal and external stakeholders.
• Host monthly credit control committee to update senior management.

Finance Operations:

• Support finance operations team in allocating funds.
• Reconcile client accounts in accounting tools.
• Administer bank online portal and maintain payment rota for the team.

Knowledge & Experience

• At least 7 years’ experience in credit control.
• Excellent communication and persuasion skills, with the ability to engage effectively with internal and external stakeholders.
• Familiarity with legal implications of insolvency in England, Scotland, Wales, and Ireland.
• Understanding of legal processes and the impact of different courses of action.
• Experience in the insurance sector (preferred).
• Proficiency in Microsoft Office applications, including Excel (advanced), Word, and PowerPoint.

Skills & Competencies

• Strong interpersonal skills, with the ability to collaborate across teams in the UK & Ireland.
• Energetic, self-reliant, and possessing a team-oriented mindset.
• Clear and adaptable communication, ensuring effective messaging to different audiences.
• Methodical approach, with excellent organizational, prioritization, and attention to detail.
• Quick learner and self-starter, demonstrating a proactive attitude.
• Highly numerate with strong attention to detail.

Candidates must have the right to work in the UK.