Service Advisor

Posted 17 May by The Solution Auto

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Vacancy - Service Advisor

Our client, a well-established motor trade employer with a great reputation, is looking to recruit an experienced Service Advisor to join the team

As a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

Deliver exceptional levels of customer service.

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

Must have experience in the role, ideally within a franchised dealership but not essential.

Further training and development with HUGE career prospects

Do you have exceptional customer skills or experience in a customer service advisor role?

Our client can offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

Uncapped bonus

Holidays that increase with Length of Service, and your birthday off work.

Life and Health benefits

Pension

Cycle Schemes

Staff Discounts.

Optional ongoing Training and Development Programme available.

Working hours:

Monday to Friday - 8.30am to 5.30pm

Sat - 8:30am - 12:30pm (Rota 1 in 2)

Salary:

£27k basic

£34k+ OTE (Uncapped and people earning much more)

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999.

Required skills

  • Aftersales
  • Service Advisor
  • Customer

Application questions

Do you have previous/current experience of this role within a dealership / automotive company?
Do you hold a full, current, UK driving licence?
Are you eligible to work in the UK?
Do you have a stable career history?
Do you have a criminal record?

Reference: 52676782

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