Service Coordinator Permanent - Gateshead - up to £26K

?? Exciting Career Opportunity: Service Coordinator! Join a Leading Company in Gateshead! ??

Are you a proficient administrative professional with excellent organisational skills? Do you thrive on handling multiple tasks in a bustling office environment? Office Angels is in search of a dedicated Service Coordinator to become part of our client's dynamic team in Gateshead.

As part of an exceptionally welcoming, friendly, and supportive team, you will be instrumental in ensuring the seamless daily operations of their service department.

?? What 's on Offer?

• Permanent career opportunity!
• Fully office based (NE8)
• Competitive salary range, circa. £24,000 to £26,000, depending on experience.
• Full-time, Monday to Thursday (8AM - 5PM) and Friday (8AM - 2PM), with a one-hour lunch break each day, 37 hours per week.
• 28 days of holiday, including bank holidays, increasing with length of service.
• Statutory pension scheme.
• Free on-site parking, and close to local public transport links

?? Primary Duties:

As a Service Coordinator, your responsibilities will include:

• Organising and scheduling service appointments for engineers.
• Booking in engineer's jobs, adding them to the system, and updating spreadsheets and portals.
• Adjusting schedules as needed to accommodate changing priorities or immediate service requirements.
• Acting as a point of contact for customer inquiries and service requests.
• Overseeing the booking system to ensure all appointments and service calls are accurately scheduled and efficiently managed, maintaining high levels of customer satisfaction and operational excellence.
• Maintaining regular communication with the service manager and engineers, providing job details and necessary support.
• Coordinating with sales, technical, and other departments to ensure a cohesive approach to customer service.
• Maintaining accurate records.
• Managing and updating service management software or CRM systems with precision.
• Preparing and processing work orders and invoices efficiently.
• Performing general office administration tasks for the service team.

? Requirements for Success:

To excel in this role, you will need:

• Strong organisational, communication, and problem-solving skills.
• Adept multitasking ability and the capacity to work effectively under pressure.
• Adaptability and a proactive attitude to handle unexpected situations.

�? Don't miss this opportunity to join a reputable company and make a positive impact as a Service Coordinator! Start your new career journey today! �?

If you are passionate about delivering exceptional service and coordinating daily operations, we want to hear from you! Apply now and embark on a fulfilling career as a Service Coordinator at this fantastic organisation.

Next steps: Apply today, and if shortlisted, you will be contacted within 5 business days of sending your CV. Please note that due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

If you would like to have a confidential chat about this role, please call the branch on .

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.