Team Manager

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of Team Manager. It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!

What you’ll be doing:

• Provide leadership, management, and motivation for the Provisioning Team
• Facilitate effective communication and collaboration between retail customers and both internal and external stakeholders, including suppliers and implementation teams
• Develop and implement internal Service Level Agreements (SLAs) and customer service metrics to ensure high-quality performance
• Organise training sessions and provide coaching to the team to enhance issue resolution and incident management capabilities
• Prepare and generate management reports and information as needed

Main Skills/ Requirements:

• Effective people management experience
• Excellent interpersonal skills
• Numerical, analytical and planning skills
• Ability to read and manipulate spreadsheets to manage and control budgets
• Experience working in a controlled or regulated environment
• Experience managing stakeholders to comply with established processes and procedures
• Proven track record of developing and implementing continuous improvement both in process, technology and working practices
• Previous experience of working with customer-facing and commercially orientated teams

How you’ll be rewarded:

• Excellent progression opportunities

• Opportunity to work with a huge name in their space, that is heavily embedded into the community

This is an excellent opportunity for an experienced Team Managerto join a leading FMCG Company, a huge name in their industry!

For further information on this Team Manager Consultantposition, apply below!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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