Transport Administrator

Market 36 Recruitment are currently recruiting for a Transport Administrator based in Witham on a permanent basis.

The successful candidate will be responsible for keeping accurate records and monitoring the delivery and collection of goods and services. The successful candidate will have experience in a Credit Control type role, or stock chasing type role.

Roles & Responsibilities:

• Keeping audits and monitoring the delivery and collection of goods and services
• Keeping clear updated records of stock
• Manage the chasing of outstanding stillages/pallets until returned or invoiced where necessary by working to collect stillages within the desired collection period
• Supporting the transport team with general administration
• Support the planning duties within the transport team.
• Proactively chase customers to arrange stillage collections. Raise collection notes to suit collections when we are in the area.
• Manage and update the stillage log, to track and record stillage location and status.
• Check driver’s paperwork to log stillage information.
• Match loading information with stillage delivery notes daily.
• Liaise with drivers for missing information.
• Routinely advise customers of their present status re stillages on site.
• Provided daily/weekly reports on the status of the companies stillages
• Answer the telephone to deal with and resolve customers’ queries and collection requests within a timely manner.
• Investigate and find missing stillages.
• Providing excellent customer service

Experience, Knowledge & Qualifications:

• Exceptional customer service skills - must have a friendly and positive phone manner
• Energetic, self-driven and motivated
• Excellent attention to detail
• Ability to prioritise time to plan and organise effectively
• Ability to learn
• Great communication within the team and office
• Previous experience in credit control/stock control required
• Proficient in Excel
• Able to communicate effectively, both orally and in writing, with colleagues, customers and suppliers

Working hours are Monday - Friday 40 hours weekly.

In return our client offers a salary of up to £26,000 per annum, 22 days annual leave + bank holidays rising to a maximum of 25 days as well as free parking, SMART Health & company events.

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.