Average Customer Administrator salary in the UK

Based in Borehamwood, Hertfordshire, our prestigious client is looking for a Customer Service Coordinator to join their small team on a permanent basis. Due to the nature of the business, the team operates 7 days a week, spreading 40 hours across either 4 or 5 days a week. This job would suit someone with proven experience in a customer service environment with a passion for delivering excellent customer service. This company is a specialist service provider with interesting products and a great track record in an industry that adds significant value to its customers. The successful individual will have excellent communication skills with the ability to hold a conversation in a professional manner alongside multitasking and completing administrative tasks. For this role you must have excellent organisational skills and can work well under pressure to achieve KPI's. Job responsibilities: Handling inbound and outbound calls whilst delivering exceptional customer service at all times.Processing new bookings, booking extensions and terminations within required SLA's.Completing daily operational tasks.Offering additional products or solutions to improve the customer's experienceHandling customer complaints efficiently through to resolution.Updating company systems with accuracy, processing rental documentation and providing reports.Maintaining communication periodically throughout the customer's hire and pass relevant feedback onto Supervisor.Working closely as a team by providing support to others when necessary. For more information about this role or any other Customer Service Coordinator jobs in Borehamwood, Hertfordshire please don't hesitate to contact us in confidence or visit our website. Every application will receive a response as this is the recognised working practice at MRK Associates. MRK Associates - AGY. Helping you build the career you deserve.

Very successful and established local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment. You will be providing customer service and general administration and should have excellent verbal and written communication skills, as well as being able to handle challenging situations. It is more important that you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner. Candidates without previous office experience but with a good attitude and work ethic will be considered. A good standard of education essential. Office based 9am to 5pm, Monday to Friday. The business owners are very 'hands on’ and approachable. Career progression available.

An established manufacturing company are currently looking for a Customer ServiceAdministrator to join their team. The Customer Service Administrator role involves liaising with subcontractors and customers regarding products and services and working closely with the warehouse to fulfil orders on time and in full. Salary: Up to £23,00037.5 hoursMust be available for an immediate startOffice based role Customer Service Administrator responsibilities: Managing inbound calls from customers regarding a range of products and servicesMaking outbound calls to increase orders and brand awarenessEnsuring all calls are answered efficiently and queries dealt withMonitoring and managing the in-house email inbox, responding to new and existing enquiriesLiaising with subcontractors and third-party suppliers as requiredWorking alongside the warehouse to ensure on time delivery or ordersArranging provision of documents on behalf of the wider teamAd hoc general administrative duties including document control and filing Customer Service Administrator skills/competencies: Proficient in Microsoft Office programs including Word and ExcelCompetent telephone manner, proactive with the ability to forge excellent working relationships with customers Apply today!