Administration Coordinator Membership Body 3 Days Farnborough, Hampshire, 2 Days Home Basic Salary Up to £30K dependant on experience with benefits 20 day for the first 3 years and it increases one day per year of service until 25 days, plus bank holidays. We close between Xmas and New Year (so that’s extra holiday-3 days) company pension. Office is closed on Fridays - people work from home Permanent, Full Time Our client a highly established and reputable membership body in the professional services sector - law and accountancy are looking for an Administration Coordinator The Role Reporting to the Operations Manager on a day-to-day basis, joining a team of 5x staff. Coordinating and developing activities within the organisation, relating to the industry groups, expert panels, and specialist groups (GaPs). PRINCIPAL ACCOUNTABILITIES / KEY RESULT AREAS Ensure all GaPs are administered and organised to a high standard. Undertake general administrative duties including researching venues, drafting agendas and minute taking, organising mailings, processing invoices, monitoring and taking actions on e-mails/enquires. Responsible for publishing all newsletters and bulletins relating to GaPs and uploading content to the relevant platforms. Promote the activities of GaPs by writing original content for publication on social media platforms. Liaising with all coordinators to ensure relevant content relating to industry groups, expert panels, and specialist groups. Create, edit, and publish relevant comms including quarterly eNews/digital newsletters to inspire, inform, and engage members in development related activities including the work of the GaPs. Maintain key development tools including our database, CRM, stakeholder contact lists, and competitor analysis. Responsible for ensuring that all foundation learning modules are quality assured by the relevant GaPs and uploaded to the Knowledge Hub before promotion to members. Maintain, analyse, and contribute key Management Information (MI) into Board reports in liaison with relevant colleagues and tracking member action. Provide administrative support to design, analyse, and document the results of the surveys as required by the GaPs. Draft promotional materials to promote the GaPs and attract and engage members in their activities. Attend events as and when required which will entail travel around the UK from time to time. Maintain a cost spreadsheet for each event and share with the FD and the Operations Manager. Monitor and action e-emails for colleagues as directed and provide cover for absent colleagues as required. Ensure compliance with the Group’s organisational policies (including the Code of Conduct, Health & Safety, and the General Data Protection Regulations). Support colleagues at the Centre as required and undertake any additional tasks as directed by the CEO, the Operations Manager, and senior colleagues. KNOWLEDGE AND EXPERIENCE Experience working in a customer-focused, results driven environment. The ability to build rapport and work effectively with people. A flexible approach with the ability to work as an individual or as part of a team, and to take direction. An excellent understanding of traditional and digital marketing techniques. Strong office administration skills, including experience with Microsoft packages including Office, Word, Excel, and PowerPoint, and a willingness to embrace AI. Knowledge and competence in the use of CRM and databases. Excellent oral, written, and presentation skills with the ability to write clearly and in plain English and with an accessible style. Excellent attention to detail with the ability to proof-read materials and check own work for accuracy. Ability to undertake research and analyse market data. Proven organisational and effective time management skills. Enthusiastic, professional with an 'outgoing and can-do’ attitude. Willingness to pitch in and help colleagues when needed. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
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