Software Implementation Consultant SaaS

This is an exciting opportunity for a Software Implementation Consultant to join a private equity backed, SaaS business on a permanent basis.

This role offers lots of career progression, a great working environment and extensive benefits!

Client Details

Our client are one of the North's fastest growing SaaS businesses who are passionate about putting their customers first. Having doubled their workforce in the past 2 years, they are at a stage where they are implementing some scalable processes that will help them to remain consistent as they scale again.

Whilst delivering tech for good has always been at the centre of what they do, they are also really passionate about delivering as efficiently as possible and in a way that enables them to move quickly when bringing new products to market- which they have lots of plans to do over the next few years given that they have had huge investment from a private equity firm.

Description

As an Implementation Consultant, your role will be to work with the extensive client base to implement this sector specific software and help to configure as much as possible to suit their needs. Juggling multiple projects at any one time and utilising your stakeholder management skills, you will work with the client to determine the scope of the solution, identify and schedule the resources required to successfully complete the implementation.

You will be expected to provide technical consulting and product expertise to clients and provide client facing documentation.

You will work with clients during implementations to identify and manage data cleansing of client data prior to full launch and you will provide post go live support for 4-8 weeks to ensure the smooth running of their new software.

Profile

The successful candidate may have come from a similar background as an Implementation Consultant or you may have been in another IT role such as a System Analyst. You will have strong stakeholder management skills that will enable you to understand and gather requirements as needed. You must be able to demonstrate at interview, the ability to then apply technology solutions to meet client requirements

The successful candidate will ideally have at least a basic level of understanding of SQL and be able to run queries and extract data to then analyse and spot any themes or problems. You must be able to juggle multiple projects at one and work well under time and pressure constraints.

Job Offer

• Salary up to £40,000
• Annual Bonus
• Private Healthcare
• Hybrid Working from Manchester (1 day per week in city centre office)
• Personalised, annual training budget
• 25 days annual leave + bank holidays
• 4x salary life cover
• Enhanced maternity & paternity leave
• Cycle to work scheme