Average Application Analyst salary in London

Application Support Analyst - Permanent - London/Hybrid - £38,000 to £45,000 We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. Within the role you will provide 1st & 2nd level support, troubleshooting & logging application issues, as well as supporting colleagues across the organisation. This is a hybrid role where travel to their office will be needed 2 days a week on average. What you will be doing: Provide 1st & 2nd level technical application support to end usersManage relationships with key stakeholders as well as with the external MSPMonitor service levels and ensure SLA’s are metSupport with MI reporting & service catalogue management What they are looking for: Proven application support experience on CRM systems, as well as other SaaS based applicationsFinancial Services/Asset Finance industry experience would be highly advantageousExperience of O365 and a general understanding of AzureExcellent team working & stakeholder management skills

Applications Support Analyst/ Associate 12 months London The role is to be responsible for all aspects of application support with regard to the investigations application and becoming the service owner for the application in EMEA. Investigations is the current application used for case management. Back office platforms, investigations and exceptions While it has been made effective for ISO20022 payment messaging there has been a desire to identify & migrate to an alternative provider. Therefore, the successful candidate will be responsible for initiating an RFP and driving this change ahead forward, to ensure that the bank is able to better meet the evolving needs of the business. The role is to be responsible for all aspects of application support with regard to the automatic payment repair applications and becoming the service owner for the application in EMEA. The ACE Pelican Toolkit requires continued monitoring and tuning to maintain effectiveness for our business to achieve consistent straight through payments processing (STP). Especially with the increasing use of ISO20022 payment messaging this will be a focus over the next few years. E.g. The vendor does not currently support the pain.001 format so will need follow up regarding their intention for such an important message type. Duties: Service Owner for Sungard Investigations and ACE Pelican EMEAResponsible for the application for Exceptions and Investigations in the EMEA region. The incumbent application is Sungard Investigations.Responsible for the application for automated payment message repair. ACE Pelican automated toolkit is the application used at SMBC.Manage projects involving these two applications including vendor relationships.Manage changes/upgrades impacting these applications including documentation. Role Profile 2022Liaise with stakeholder business teams to help manage the applications to achieve business goals. E.g. ensure the payment message repairs are achieving a high percentage.Communicate with colleagues based in New York to align plans and ideas with EMEA. Both regions use the same applications but have their own usage and challenges.Working within the Payments & Compliance Application Support Team, this role with be responsible for support the delivery of IT change for the Banks across the EMEA region. Working closely with each of the IT teams and functions, the role will require engagement with senior management and key stakeholders. Skills Works autonomously but maintains an open dialogue with management and escalating as appropriate. Manages vendors, negotiates contracts, commercials, legal terms etc.Works effectively across regulatory, geographic and cultural boundaries throughout the EMEA region.Facilitate communication between IT delivery teams and business stakeholders.Assist in developing mitigation strategies and tracking the implementation of action plans.Provide general administrative support to the IT delivery team, such as managing correspondence, handling logistics, and maintaining files.Coordinate onboarding and offboarding of project team members as required. Note: It is not expected the candidate will have a knowledge of both these applications but should be familiar with concepts of what each deliver. Knowledge & Experience: Understanding of Payments and/or Compliance business areas.Experience in working with a complex matrix of business SMEs & IT teams.Ability to analyse and describe a 'problem' simply and clearly.Excellent communication skills (written and spoken)Well organised and structured in work output.Experience of working at a senior level in a customer facing role. Skills:Strong analytical and problem-solving skills.Excellent written and verbal communication skills with the ability to communicate appropriate, concise and accurate information.Excellent interpersonal skills, in particular service orientation, organisational awareness and people empathy. * Fluency in written and spoken English.Ability to operate sensitively and effectively in a multicultural environment.Results driven, with a strong sense of accountability.The ability to manage large workloads and tight deadlines.The ability to operate with urgency and prioritise work accordingly

Application Support SQL (Leading Bank!) Are you looking to work for a TOP Company? Application Support Analyst (MUST HAVE .NET And SQL) Do you want FULL autonomy to drive improvements and want to have responsibility for the Platform within a very well established and friendly world leading investment bank? Do you have strong .NET, SQL, Unix/Linux, T-SQL, Scripting? Do you want to become a Technical Business Analyst? THIS IS A TOP BANK TO WORK FOR!!!! Are you fed up with micro-management and want to have a BIG DIFFERENCE? If so then apply now! Do you have experience working in banking? or already working in insurance, fintech? And want to work in a extremely secure bank? This is an exciting time for an Application Support Analyst to progress into a Technical Business Analyst. There are large projects and complex projects on offer the next 5+years! HQ in Liverpool Street, London (2-3 days onsite- HYBRID WORKING) QUALIFICATIONS AND EXPERIENCE Technical Skills required: Essential: Supporting a varied and dynamic environment within an investment bank/insurance/fintech or similar with some product knowledge in the asset classes detailed above.Some experience of general SQL Server tasks. As well as a good understanding of SQLSome knowledge of Scripting, UNIX, Linux, T-SQLGood overall IT knowledge including.NET and\or Java technologies (WE ARE NOT looking for a Software Developer but someone who has basic understanding.Fault diagnosis and problem-solving skills.Good interpersonal skills and a pro-active attitude. A point of contact for any user System & Application queries and issues, ranging from simple technical tasks to complex business issue investigations. Ensuring timely resolution and good communication for all issues. Form a close working relationship with development teams to communicate user requirements, identify common support issues (including root cause) and recommend changes to improve future platform supportability. The role may be required to assist with some degree of testing new releases in a UAT capacity and also manage some production releases. The role will require a good understanding of the standard windows environment and specifically experience of supporting a complex .NET/SQL/Oracle/Unix application suite. Should be self-motivated with an interest to pick up new skills and areas of work. Interviews will be arranged via Video Conference and 2 stages. Quick Turnaround. APPLY NOW!!- Excellent Benefits on offer 25 days Holidays Up to 20% Bonus on Offer Healthcare Training Allowance Upto 20% Pension!! -which is unheard of in this current market. Hybrid working and Flexible working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.