Average Claims Administrator salary in the UK

Here at IMG we are pleased to announce that we are looking for a Travel Claims Administrator working on Hybrid Basis out of our Cardiff Office on a part time contract working Monday to Friday with a competitive salary of £24,000 - £25,000 (Depending on Experience). The Travel Claims Administrator act as the first point of contact for incoming calls, faxes & emails, referring where necessary to the appropriate Claims Handler. As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®. International Medical Group provides medical assistance and claims handling services to travel insurance policy holders and corporate clients across the globe. Our UK-based operations centre provides round the clock medical assistance to policy holders who suffer injury or illness while travelling overseas, and our dedicated claims team handles a huge range of travel claims from lost luggage to pet care. This is a great opportunity for anyone who is looking to kick-start a career in the insurance industry or if you just want to expand on current experience. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills and develop in your career and grow. Our mission is to help you realise your potential. Whether you want to kick start or restart your career, IMG is the right place to do just that. What does a day in the life of a Travel Claims Administrator look like: To act as the first point of contact for incoming calls, faxes & emails, referring where necessary to the appropriate Claims HandlerTo set up new cases and claims on Trident Travel system whether notified by telephone, fax or email.Various administrative duties such as external post, claims settlements (as advised) and attaching incoming mails to the correct area within the claims systemTo verify policy issues and issue the correct claims forms.To act in a support and administration role as directed by Claims HandlersTo ensure all internal and external communications are dealt with in a professional, disciplined and courteous manner at all timesTo deal with enquiries from policyholders and clients on case related matters in a prompt, courteous and professional mannerTo ensure that any information given is within the terms and conditions of the travel insurance policyTo ensure that all information obtained during a call is properly documented on the claim.To be familiar with GR’s published service standards and to ensure that any support provided is done so in accordance with theseTo ensure that all telephone calls made and received and all emails and faxes sent and received are annotated on the relevant systemTo carry out any other tasks as agreed with your Supervisor or the Head of Operations What We`re Looking for: Previous insurance/assistance experience or similar (Preferred)Strong written and verbal communication, delivered in a clear and professional mannerStrong problem solving skillsComputer literacy, including familiarity with Microsoft Office (Word, Outlook, Excel)A high level of accuracy.Ability to work under pressure in a close knit teamPrevious customer service experience in a similar role would be beneficial, but a positive, professional attitude and a desire to develop your skills are more important.Fluent in English and an additional language (not essential)Previous administration experience (Preferred) Must be Flexible to start later and finish later in the day. What do we offer: Hybrid WorkingCompetitive Salary of £24,000 - £25,000 (Depending on Experience & Pro rata)We promote internally as much as possible Diverse workforce Summer and Christmas Parties Birthday Day Off Bupa Dental Insurance Healthshield Cash Plan Travel Insurance 22 Days leave and 9 Bank Holidays, annual leave Increases to 30 Days Christmas Eve Off Surprise events for overachieving employees - such as tickets to Beyonce etc Employee of the month/year awards 2 volunteer days a year

Job Title: Claims Handler Location: Peterborough Salary: Negotiable depending on experience Job type: Full Time, Permanent Working Hours: Monday - Friday 08:00 - 17:00 Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors we carryout property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets. About the Role: We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office. The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained. You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims. About you: Essential skills: Professional telephone handling serviceExcellent organisational skillsGood attention to detailGood verbal and written communication skillsExcellent customer service skillsExcellent problem-solving abilitiesComputer literacy with experience of MS Office packages Desirable skills: Understanding of the insurance industryExperience of liaising with customers and clientsExperience of working on client specific databases Additional Information: A 1 or 2 day experience day for anyone shortlisted is required. Salary and terms are negotiable subject to experience. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Claims Handler Location: Horsforth Salary: Up to £35,000 DOE The Company We are recruiting for a reputable independent insurance broker in the market, known for their excellent service and trusted name. They have expertise in several niche markets, and work in products across personal, commercial and specialised lines. As they continue to experience continued growth within the company, they are offering an exciting opportunity for a Claims Handler to join the team in Horsforth. In addition to competitive remuneration, they provide comprehensive health and wellness benefits, a generous vacation package, cycle to work scheme and ongoing training and development opportunities. The Role In this role, you will manage a caseload of varied insurance claims, including motor, property, liability etc. You’ll be the key point of contact for customers, guiding them through the claims process and ensuring timely and fair resolutions. You will work closely with insurers and third parties, handling claim negotiations and ensuring accurate record-keeping throughout the process. Key Responsibilities: Claims Management: Handle a portfolio of insurance claims across various lines, including property, casualty, and liability insurance.Client Support: Serve as a main point of contact, providing guidance and updates to clients throughout the claims process.Negotiation: Assist in negotiating settlements with insurers, ensuring claims are resolved in line with policy terms and client needs.Documentation: Maintain accurate records of all communications, claim activities, and payments, ensuring compliance with company procedures.Customer Service: Deliver responsive, empathetic customer service, addressing client inquiries and concerns.Compliance: Follow regulatory and company standards in all claims-handling activities. Requirements: Over 2 years of experience in general insurance claims handling.Sound knowledge of insurance products and claims processes.Strong communication and organisational skills.Ability to work in a fast-paced environment and manage multiple claims efficiently.Experience with insurance claims software and CRM's. In addition to a competitive salary, you'll enjoy: 25 days holiday + bank holidays, increasing with years of service.Income protection - 75% of annual salary (paid after 6 months) for up to 5 years.Life insurance - 4 times annual salary.MedicashCycle to work scheme Synonyms: Claims Advisor, Claims Representative, Claims Specialist, Claims Consultant, Claims Processor, Claims Analyst, Claims Adjuster, Claims Administrator, Claims Examiner, Claims Coordinator. Referral Fee: If you don't think this role is the right fit for yourself, but you know of somebody that may be good for the role, please get in touch as we offer a £200 referral fee at Capio for successful placements!