Average Claims Handler salary in the UK

Job Title: Claims Handler Location: Peterborough Salary: Negotiable depending on experience Job type: Full Time, Permanent Working Hours: Monday - Friday 08:00 - 17:00 Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors we carryout property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets. About the Role: We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office. The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained. You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims. About you: Essential skills: Professional telephone handling serviceExcellent organisational skillsGood attention to detailGood verbal and written communication skillsExcellent customer service skillsExcellent problem-solving abilitiesComputer literacy with experience of MS Office packages Desirable skills: Understanding of the insurance industryExperience of liaising with customers and clientsExperience of working on client specific databases Additional Information: A 1 or 2 day experience day for anyone shortlisted is required. Salary and terms are negotiable subject to experience. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to SettlementEnsure Claims are settled within specific handling times and Customers are kept updated with the progress of their ClaimManaging and promptly resolving all external and internal queriesBuilding, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is providedAdhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experienceStrong customer service, communication, and negotiation skillsMethodical and accurate approach to workStrong attention to detail and natural problem solving skills

Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to SettlementEnsure Claims are settled within specific handling times and Customers are kept updated with the progress of their ClaimManaging and promptly resolving all external and internal queriesBuilding, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is providedAdhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experienceStrong customer service, communication, and negotiation skillsMethodical and accurate approach to workStrong attention to detail and natural problem solving skills