Average Complaints Handler salary in Chester

Job Title: Recoveries Case HandlerLocation: ChesterRemuneration: upto £27,000 per annumContract Details: Temp-Perm, Full-time Are you a meticulous and driven individual ready to tackle the world of recoveries? Join our client's legal department as a Recoveries Case Handler, and play a crucial role in ensuring justice for unpaid invoices! Responsibilities: Build and manage court cases for overdue payments.Sift through extensive data to ensure every case meets legal standards.Liaise with estate agents on behalf of our client, focusing on tenants and backdoor placements.Analyse case timelines-when contracts were signed, days on market, and more.Communicate effectively via email and letters, maintaining internal updates with branches.Collaborate within a team to achieve monthly targets, earning a bonus of £200-£300! If you're looking for a role that's layered and more complex than a credit controller, this is it! What We're Looking For: A detail-oriented individual who explores every avenue.Strong analytical skills to sift through data efficiently.Excellent written communication abilities. Join Us!With a Monday to Friday schedule from 9 AM to 5:30 PM, you'll enjoy a vibrant office environment just a 10-minute walk from Chester Train station station. Be part of a team that strives for excellence while achieving rewarding targets! Apply today and take the next step in your career! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards:We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts

Job DescriptionAn exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester.Your role will be based in the busy Recoveries Department, and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.Your key responsibilities will include: Dealing with new cases from inception to completion.Responsible for your own case load.Day-to-day knowledge of cases within the department.Production of template and free format letters.To drive recovery of debt income on cases.To keep the Management team up to date with case progress.Seek legal guidance from in-house solicitors, where needed. The ideal candidate must have: A strong work ethic.Meticulous attention to detail.An interest in investigating cases and problem solving.Good letter writing and communication skills.Good listening and negotiation skills.A confident and professional telephone manner.The ability to think outside the box.The ability to Self-learn.Experience obtained within a Recoveries/Collections environment is preferred. There is a training plan of approximately 2 weeks and initially there is a lot of self learning.For the right candidate, there may be an opportunity for progression within the department.Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00544