Average Contracts Administrator salary in the UK

FN UK is a leading UK-based defence manufacturing business specialising in advanced engineering solutions for national security and defence partners. FN UK is a subsidiary of the FN Browning group which has a 135-year heritage of innovation and excellence. We design, develop, manufacture and deliver weapons systems and our commitment to quality, compliance, and ethical practices underpins our reputation as a trusted partner to governments and defence organisations. FN UK are seeking a highly organized and detail-oriented professional to join our team as a Contracts Administrator. In this dynamic role, you will serve as a vital link between our clients and logistics operations, ensuring exceptional customer experiences while efficiently managing international trade processes. Your proactive approach, problem-solving skills, and dedication to compliance will drive smooth operations and customer satisfaction Customer Service duties will include, but not limited to: Act as the main point of contact for customer inquiries intercompany and external via phone, email, and chat.Resolve customer complaints promptly and professionally, ensuring high satisfaction levels.Provide product or service information and support to customers.Process orders, returns, refunds, and adjustments in line with company policies.Maintain records of customer interactions and feedback for continuous improvement.Coordinate with internal teams to address complex customer concerns effectively. Import/Export Administration duties will include, but not limited to: Prepare and manage documentation for imports and exports, such as customs declarations, invoices, and bills of lading.Ensure compliance with international trade regulations and customs procedures.Coordinate with freight forwarders, customs agents, and suppliers to facilitate smooth shipment processes.Monitor the movement of goods to ensure on-time delivery and resolve any transit-related issues.Negotiate shipping terms and rates with logistics providers to optimize costs.Keep accurate records of all transactions and shipments for auditing purposes. Essential Skills Excellent organizational and multitasking skills.Strong communicator.Ability to work effectively in a team and independentlyExperience in either customer service and/or import/export operations.Willingness to undertake training and continuing professional development Advantageous Skills Understanding of Dangerous GoodsSome knowledge of international trade regulations and customs procedures.Proficiency in logistics and customer service software tools.

We are currently recruiting a temporary Contracts Coordinator for our Rail Division, based at our Romford office, for maternity cover. Working as part of a team, you will be providing excellent customer service to our Blue Chip clients, managing and coordinating the temporary workforce, ensuring we are meeting all of the clients' requirements and that the shifts run smoothly. A knowledge of rail contracts and an understanding of Sentinel would be a distinct advantage. You must be comfortable working within a busy recruitment environment and have the ability to multi task. You will also need great customer service skills and be a confident communicator with a good work ethic and the willingness to learn. Due to the nature of the role, there is a high level of compliance and paperwork so you will need to be meticulous and have great attention to detail. You will be based in Romford but will be required to undertake regular on-site visits to build relationships. These are mainly in London and the South East but some travel further afield may be needed from time to time, we will reimburse authorised business travel expenses. Requirements Good IT skills along with a working knowledge of MS Office is also required for the role.Preparing and inputting time-sheets on to a weekly Merit payroll systemProviding comprehensive administrative support to the existing teamOrganising and planning workloadsConducting pre-screenings of potential applicantsFollowing through the relevant compliance paperwork and a strict applicant registration process You will need to have a good working knowledge of Excel, an excellent telephone manner and be capable of building and maintaining relationships and delivering high level customer service to clients and temporary workers over the telephone and face to face.Our office hours are 8:00am to 5:00pm Monday to Friday. Additionally we operate an 'out of hours service' so you will be required to share this responsibility on a rotating basis. Benefits include: 28 days accrued annual leave per annumWeekly payEmailed payslipsExcellent rates of payPension scheme If this role is for you, please apply now!

Contracts Administrator - Ideal for Finance Professionals with Strong Excel Skills North Leicestershire | 12 Month FTC | £28,000 | Hybrid Working Are you a finance professional looking for a change? Do you enjoy working with data, problem-solving, and ensuring accuracy in financial processes-while also engaging with clients and stakeholders? This Contracts Administrator role offers a unique opportunity to apply your financial expertise in a new and exciting field-contracts management. Macildowie is collaborating with a Leicestershire-based business to recruit for a Contracts Administrator on a 12-month maternity cover. This role is ideal for individuals with experience in finance, particularly those with strong Excel skills, who are looking to move into a broader business operations role with a focus on contracts and client engagement. Why Consider This Role? Utilise Your Finance Skills - Work with payments, reconciliations, and data analysis.Develop New Expertise - Gain exposure to contract administration, stakeholder management, and SAP.Hybrid Working - Enjoy flexibility with a heavy hybrid model.Expand Your Career - Step into a growing area with long-term career opportunities beyond finance.Client-Focused Interaction - Build relationships and provide excellent service while managing contracts. Key Responsibilities Manage and process monthly payment runs for contract advances.Maintain contract records, track renewals, and update systems (SAP & FPS).Investigate and resolve payment discrepancies, working closely with internal teams and external clients.Carry out quality control checks to ensure accuracy in reporting.Respond to client and stakeholder queries in a professional and customer-focused manner.Support internal projects and work with different teams to interpret and manage financial data linked to contracts. What You Bring Finance background - Experience in accounts, financial admin, or reconciliations.Strong Excel skills - Ability to work with formulas, pivot tables, and large data sets.Experience using SAP Excellent attention to detail and a structured, process-driven approach.Strong communication and customer service skills - Confidently liaise with clients, business partners, and internal teams.A problem-solver with a keen eye for accuracy in financial and contractual data. This is a perfect opportunity for finance professionals looking to diversify their skill set, move into a client-facing role, and gain exposure to a new career path with strong future growth potential. Interested? Apply today to find out more! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.