Average Customer Administrator salary in the UK

A thriving company has a new opening for a Customer Service Administrator to join their team. The Customer Service Administrator role involves managing Engineers diaries, scheduling and accepting quotes and carrying out a range of administrative functions to support the wider team. Salary: Up to £30,000 DOE8.30am - 5pm Customer Service Administrator responsibilities: Managing incoming calls and effectively responding to queriesWorking reactively and flexibly to ensure emergencies are dealt with promptlyScheduling and booking in quotesEnsuring Engineers are on route to their jobs and managing any enquiriesArranging hire for quoted worksPreparing handover at the end of the day/week, advising the OOH team on worksOrganising site permits as required Customer Service Administrator required skills/competencies: Strong organisational and communication abilitiesIT proficient in Word, Outlook, and ExcelA can do attitude and flexible approach Apply today!

If you have 1 year's experience and are extremely customer focused, this superb, well established and growing business have a great opportunity. This role also pays 10% bonus of annual salary. They are recruiting for a support Administrator to join their friendly, professional sales team. You will also need to be highly organised, able to multi task, have great attention to detail and able to work within a fast paced environment. Good Microsoft Office skills are a must for this position, if you have SAP and CRM experience this would be an advantage though is not essential. This organisation offers a great working environment, career development opportunities, and a collaborative team culture.They also offer 10% bonus of annual salary. Responsibilities include: Processing customer ordersRespond to customer email enquiriesAnswer incoming telephone callsManage assigned accounts (approx. 20 to 30)Check EDI system daily for ordersBook in customer order deliveriesDeal with customer queries and liaise with carriersMonitor anycourier discrepancies and process claimsProcessing Sales Managers FOC issues/SalesProcessing quotation requests via email or webRaising credit notesChecking invoices Other duties include processing proforma orders, taking credit card payments, checking invoices and covering customer accounts for holiday cover. Personal Requirements: Minimum of 1 year’s administrative experienceBe highly customer focused attitudeHave excellent written and verbal communicationHave accuracy and attention to detail, particularly data input, creating and maintaining recordsPossess strong organizational skills with the ability to juggle multiple tasks in a fast-paced environmentBe a strong team player, keen to develop the role and take on additional responsibilities as time and experience allowsBe proficient in Microsoft Office software, including outlook, excel and wordIdeally SAP & CRM experience would be an advantage however training would be provided Package & Benefits: Hours are 09.00 to 17.15 Monday to Thursday and 09.00 to 16.00 on FridayHolidays start at 25 days per annum, with an additional 3 days at ChristmasBonus scheme: target just over 10% of salaryPension scheme & private medical insurance This is a full time, office-based role in Shepperton. This is NOT a working from home role.

Juice are delighted to be supporting a well-established supplier in the food industry who are seeking a proactive and organised Customer Service & Administrative professional to join their team. Working with a broad range of clients, including restaurants, hotels, and catering businesses across the region, the company takes pride in delivering high-quality products with a focus on consistency and tailored service. The role requires an individual with strong communication and administrative skills who can confidently handle customer interactions and provide essential office support. Key Responsibilities: Maintain regular contact with clients, addressing queries and ensuring smooth order processes Relay customer feedback effectively to internal teams Provide administrative assistance to sales and office departments Deliver excellent after-sales support to maintain strong client relationships Answer phone calls professionally and take appropriate action Act as the primary point of contact for order placements What we are looking for: Comfortable handling phone calls, both inbound and outbound, with professionalism and confidence Strong communication skills to liaise efficiently across departments Highly organised with excellent attention to detail Proficient in Microsoft Office and other relevant software Thrives in a fast-paced environment and works well under pressure Adaptable and able to manage shifting priorities effectively This is a full-time, permanent role, operating Monday to Friday, with an immediate start available. Salary & Benefits: Competitive salary starting from £28,000 per year Company pension scheme Employee discounts On-site parking Experience Required: Minimum of two years’ experience in customer service (preferred) This is an excellent opportunity for a motivated individual who enjoys customer interaction and administrative work within a dynamic and supportive team. Interested candidates are encouraged to submit a short cover letter outlining their suitability for the role.