Average Customer Analyst salary in London

CUSTOMER ANALYST- LONDON UP TO £42,000 THE COMPANY We are supporting a renowned sporting establishment on a customer-centric analytics hire. THE ROLE The successful Customer Analyst responsibilities will include: Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive long-term engagementDevelop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeysDesign and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness YOUR SKILLS AND EXPERIENCE The successful Customer Analyst will have the following skills and experience: Proven experience SQL and CRM tools (e.g. Salesforce CRM Analytics)Strong expertise in customer analytics, with a track record of using data to drive engagement strategiesProficiency in predictive modelling and segmentation techniques to optimize customer journeys.Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive, actionable dashboards THE BENEFITS The successful Customer Analyst will receive a salary of up to £42,000, plus an array of additional benefits. HOW TO APPLY: Please register your interest by sending your CV to Harry Mincer via the apply link below.

Robert Half Technology are assisting a rapidly growing SaaS organisation to recruit a Business Data Analyst on a contract basis. Hybrid working - London based - Outside IR35 Role The Business Data Analyst will translate business requirements into data solutions, dashboards, and actionable insights.Design, develop, and maintain Power BI dashboards and reports to monitor business performance and KPIs.Write and optimise SQL queries to extract and manipulate data across various sources.Leverage AWS data tools (e.g., Redshift, S3, Athena) to access and analyse data from the organisation's cloud-based infrastructure.Collaborate with commercial teams to support pipeline analysis, revenue forecasting, churn analysis, and performance tracking.Work with Salesforce data to support CRM reporting, lead conversion metrics, and customer lifecycle insights.Identify and resolve data integrity issues and help define data governance best practices.Present findings and recommendations clearly to both technical and non-technical stakeholders. Key Responsibilities: The Business Data Analyst will have strong data Analysis & Insights: Extract, analyse, and interpret large datasets to identify trends, opportunities, and risks.Revenue Performance Tracking: Develop and maintain dashboards and reports to monitor revenue performance, sales effectiveness, and business KPIs.Business Partnering: Collaborate with Data and Rev Ops teams to enhance data-driven decision-making and optimise business processes.Forecasting & Modelling: Support revenue forecasting, scenario planning, and pricing strategy with robust financial models.Process Improvement: Work with cross-functional teams to streamline reporting, improve data accuracy, and enhance automation.Strategic Recommendations: Translate complex data into actionable insights to support business growth and efficiency.Previous experience in a SaaS environment is essential, ideally within a fast-paced, high-growth business. Strong technical capability across: Excel (advanced functions, data manipulation), SQL (complex queries, joins, data wrangling), Power BI (dashboard building, data modelling), AWS data ecosystem (e.g., Redshift, Athena, S3), Salesforce (data structure knowledge, reporting) Company Rapidly growing SaaS organisation with offices in LondonHybrid working Outside IR35 Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Data Analyst - Sports Organization - £41,500 + Bonus - 3 Days in Office (London) Are you passionate about data and insights? We're looking for a skilled Data Analyst to join a dynamic team within a leading sports organization. This role offers a great opportunity to work on diverse customer analytics projects, with a focus on segmentation, churn, and retention from membership and event data. Key Responsibilities: Analyze customer data from membership and event sources, including segmentation, lapse, and retention. Develop and maintain dataflows to ensure data accessibility and accuracy. Collaborate with the CRM team to support campaigns and personalization opportunities. Lead and contribute to high-priority insight projects, including attendee profiling, membership renewal rates, and booking traffic analysis. Create and present data reports and dashboards using SQL and Python. Ideal Candidate: 2+ years of experience in a similar data analyst role. Proficient in SQL (required). Experience with Python (preferred) and running monthly scripts. Exposure to CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics. Strong communication skills, with the ability to present insights clearly to stakeholders. Perks & Benefits: Competitive salary of £41,500 with a performance-based bonus. Health insurance and strong pension plan. Gym access, with opportunities to play tennis and padel. Access to exclusive events, including Wimbledon and Queen's tickets. Flexible working hours with 3 days in the office per week. 25 days annual leave + the option to buy more. Location: London (3 days in office, Monday mandatory). If you are driven by insights and eager to make an impact within a prestigious organization, we'd love to hear from you! Apply today.