Average Customer Specialist salary in the UK

An exciting opportunity has arisen for a Permanent Customs Clearance Specialist to join our established client at their modern offices. The company handles both imports and exports by Air Sea Road and Rail and the ideal candidate will have previous experience within Customs Clearance. Reporting to the office manager you will be responsible for: Import clearances for key clients on a day to day basisPrompt processing to ensure a high level of serviceCommunicating with various customers, suppliers and subcontractors to obtain and provide required information to process customs clearances accurately and compliantly within HMRCs guidelinesEnsuring work meets the standards set by an AEO accredited freight forwarderRaising invoices including Duty and Cat invoicesManually calculation of taxes to help customers understand costs incurred from HMRCAny other ad hoc duties as and when required To be considered for this role you will need: Minimum 2 years within a medium size freight forwarderPrevious experience in processing and completing entries using CDS, including deep-sea ocean freightStrong attention to detailProficiency in Word and ExcelExperience with CNS and Destin8Confidence in navigating HMRC'S online tariffs Hour are Monday to Friday 9:00am to 5:00pm. Excellent opportunity, do not delay, apply today!

Position:Customer Collection SpecialistLocation: Chelmsford, EssexSalary: Starting from £30,000 per annum Overview We are looking for an organised and personable Customer Collection Specialist to support our sales operation. This is a key role focused on preparing delivery, coordinating with internal departments and guiding customers through the final stages of their purchase. Your main goal is to ensure a smooth, informative and memorable experience for each customer, while also handling important administrative processes to support the wider sales function. Key Responsibilities Oversee vehicle collection preparation, including quality checks and readiness.Conduct informative appointments, explaining features, after-sales services, and warranties.Address customer queries during collection and resolve issues promptly.Accurately process and manage sales documentation, including registrations, taxing, and ownership transfers.Schedule collection and coordinate with the sales, service, and parts teams to ensure seamless delivery.Maintain accurate customer records and transaction data in both digital and paper formats.Ensure compliance with internal policies and industry regulations.Provide clear communication from point-of-sale through post-delivery, and report regularly on collection activities. What We're Looking For Background in sales support, administration, or customer service (preferably in the motor trade or Automotive industry).Familiarity with vehicle documentation and ownership processes.Clear and confident communicator, with excellent interpersonal skills.Strong time management and multitasking abilities.Comfortable using office software and admin systems (e.g., Outlook, Excel).Self-motivated with high attention to detail and a proactive attitude. Please note: You must have the right to work in the UK to be considered. HRGO Recruitment is a trusted recruitment agency supporting outstanding companies in the region. This is a permanent position offering a competitive salary based on your experience. We aim to respond to all applications

Customs & Import Specialist £32,000 + Excellent Benefits Location: Milton KeynesHours: Monday to Friday, 9 AM - 5 PM (35-hour week, 1-hour lunch) Are you a Customs Specialist looking for your next opportunity? Due to expansion, we are hiring for a newly created role that offers career progression and a chance to make a real impact in a growing team. Benefits include: 27 days holiday + 8 bank holidays Attractive pension & benefits package Health & life insurance Inclusive, collaborative working culture Your Role: Act as the key contact for internal customers, suppliers, and partners regarding customs compliance. Validate and process import customs declarations (CDS). Ensure compliance with HMRC regulations, excise declarations, and trade agreements. Coordinate with customs brokers, freight forwarders and HMRC to ensure seamless clearance. Identify opportunities for customs duty savings and optimise tariff classifications. What We’re Looking For: Minimum 3 years of experience in a similar customs role. Strong knowledge of UK & international customs regulations. Familiarity with HMRC’s Customs Declaration Service (CDS). Detail-oriented with excellent analytical and organisational skills. This is an exciting opportunity to join a growing business where you can develop your customs expertise and progress your career.