Average Engagement Manager salary in London

Customer Engagement and Communications ManagerLondon (EC2Y) - Fully onsite, 5 days per weekDay Rate Contractor Our international banking client is seeking a highly skilled Customer Engagement and Communications Manager to enhance the user experience of their Digital Engineering Solutions and Services products and platforms. This role involves building and maintaining customer communication and brand image, interacting with customers and stakeholders, and driving a comprehensive customer experience strategy. The successful candidate drive communication and engagement strategy for Desktop Transformation initiatives such as a Windows 11 migration and Infrastructure Platform End of Life (EOL) programme. Key Responsibilities: Develop and implement digital communications strategies with a focus on positive change management.Create structured and targeted communications plans for IT transformation projects, such as Windows 11 rollout and hardware EOL programs.Act as the primary liaison between IT programmes, senior business leaders, and users.Manage internal and external communication channels to ensure strong and coherent messaging.Organise and deliver training and education programs for new products and services.Continuously engage with stakeholders to identify pain points and opportunities, providing feedback to improve products and services. Key Requirements: Strong corporate communications background, particularly in IT transformation projects.Excellent stakeholder management skills, with experience engaging senior executives and IT teams.Proven ability to break down complex IT concepts into relatable terms for non-technical audiences.Exceptional written, verbal, and presentation skills.Proficiency in Microsoft Office Suite, web content management systems, and collaboration platforms like SharePoint and Teams.Experience with IT change management and technical writing.Customer-centric mindset with strong problem-solving skills. If you are a results-driven professional with a strong corporate communications background that brings a sense of accountability and excellent interpersonal skills, please submit your application. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

Director of Partnerships and Engagement We are looking for someone brilliant to join the senior leadership team as the Director of Partnerships and Engagement and lead on continuing to strengthen relationships as the Network grows. Join a values-based organisation: passionate about young people and ambitious with the drive to create impact. The role is perfect for someone who thrives in a fast-paced environment and who loves working with others to build momentum and collaboration. The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Director of Partnerships and Engagement Location: Hybrid (two days a week in either the Bolton or London offices (based in White City) combined with home-working and travel across the Youth Zone Network as required) Salary: £75,000 - £80,000 Contract: Permanent Hours: Full-time, 37.5 hours per week (flexible working available) Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts. Closing Date: 9am, Monday 12 May 2025 First stage interviews (in-person): Monday 19 May 2025 Second stage interviews (in-person): Tuesday 3 June 2025 There will also be a short, values-based phone interview around the second stage. About the Role A crucial role in the Network, you will need excellent communication skills to hold honest and respectful relationships with Youth Zone CEOs, senior leaders, Chairs and Trustees across the country. You will be as comfortable challenging Youth Zones as a ‘critical friend’ as you are being creative, bringing fresh ideas and encouraging innovation to support changing priorities across the Network. An experienced line manager, you will motivate and lead a multi-disciplinary team to be high performing in their support of Youth Zones, ensuring the focus is always to build capability in the Network. And, you will be supporting Youth Zones in achieving their own ambitions and targets for young people’s engagement, aligned with the collective aspirations in our Network DNA. This will include more effective ways to increase engagement with under-represented groups of young people, such as girls and young women. About You You will have experience of holding highly effective relationships with Boards, CEOs and senior leadership teams, with the ability to influence to achieve shared commitment and direction. You will also have experience of: • Managing multiple work streams/projects at one time and meet various, demanding deadlines • Effective, multi-disciplinary team management • Working strategically to maximise engagement and drive high performance • Safeguarding, volunteering, systems and/or impact measurement • Working at Board level and an understanding of excellent charity governance To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Engagement, Impact and Engagement, Community Engagement, Supporter Engagement, Director of Engagement, Director of Impact and Engagement, Director of Community Engagement, Director of Supporter Engagement. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

Customer Engagement Representative Southall £27k Sheridan ward is delighted to be recruiting for a busy role in Southall with a fun friendly and fast paced business in Southall. This role requires a new team member who has an experienced background in customer service or account management.  If you enjoy building relationships with customers and making sure everything is running smoothly for customers, this would be ideal for you. The team will provide full training however an excellent telephone manner, admin skills and previous office-based experience is a must.  Customer Engagement Representative duties: Make outbound calls to customersDeal with incoming calls that come inMake sure customers details are correct on the systemWork closely with the sales team Generating leads Customer Engagement Representative benefits: Free onsite parkingBonus Pension schemeLife assurance