Average Housing Officer salary in Enfield

We are looking for a dedicated and proactive Housing Officer to join our team in the heart of Enfield. If you are passionate about delivering high-quality housing services and enjoy making a difference to your community, this is the perfect role for you! Key Responsibilities: Tenancy Management: Manage council housing tenancies, ensuring tenants comply with tenancy agreements, and resolve tenancy-related issues (e.g., rent arrears, antisocial behavior, property maintenance).Tenant Support: Provide support and advice to tenants on housing-related issues, such as rent payments, housing benefits, and general tenancy queries.Rent Collection: Oversee the collection of rents, monitor arrears, and work with tenants to develop repayment plans as required.Property Inspections: Conduct regular property inspections to ensure properties are in good condition, and carry out follow-up actions for repairs and maintenance.Allocations & Transfers: Assist in the allocation and transfer of properties according to local housing policies, ensuring fair distribution based on need and eligibility.Complaint Management: Investigate and resolve tenant complaints in a timely and professional manner, ensuring high levels of tenant satisfaction.Collaboration with External Agencies: Work alongside support agencies, social services, and contractors to ensure tenants receive the appropriate assistance and services.Health and Safety Compliance: Ensure properties meet health and safety standards and adhere to housing regulations. Essential Qualifications & Skills: Experience: At least 2 years of experience in social housing or property management (preferably within local government or housing associations).Knowledge: A good understanding of housing law, tenancy agreements, rent collection, and local government housing policies.Communication Skills: Excellent communication skills (both verbal and written) to effectively liaise with tenants, colleagues, and external agencies.Organisational Skills: Strong ability to manage your time effectively, handle a caseload, and work independently.Problem-Solving: Ability to identify problems and find creative solutions to ensure tenant satisfaction.IT Proficiency: Proficient in Microsoft Office and housing management software (e.g., Northgate, Capita).Driving Licence: A full UK driving licence is preferred but not essential. Desirable: Relevant Qualifications: A housing or property management qualification (e.g., CIH Level 3 Certificate in Housing).Experience in London: Familiarity with housing issues specific to the London area (e.g., high demand, affordable housing shortages).Multilingual: Ability to speak additional languages is an advantage. What We Offer: Competitive salary and benefits package.Ongoing training and development opportunities.Supportive work environment and the chance to make a difference in the community.Flexible working options and a healthy work-life balance.

Are you passionate about shaping the future of housing in Enfield? Join our team as a Housing Strategy Officer and play a key role in developing and implementing housing policies that will improve the lives of local residents and contribute to the growth of affordable housing. Key Responsibilities: Strategy Development: Lead the development of the council’s housing strategy, including policies on affordable housing, regeneration, and meeting local housing needs.Housing Needs Assessments: Conduct detailed housing needs assessments to understand the requirements of various demographic groups, including low-income families, vulnerable groups, and key workers.Policy Creation: Formulate housing policies to address current and future housing challenges, working to ensure alignment with national and local planning and housing guidelines.Data Analysis: Analyse housing data and trends, including demand for housing, housing affordability, and housing stock. Use this data to inform strategic decisions and improve housing services.Partnerships & Stakeholder Engagement: Work closely with external partners such as housing associations, developers, government bodies, and other stakeholders to deliver housing objectives. Represent the council in regional and national housing forums.Planning & Development Support: Support the planning department in identifying areas for new housing development, regeneration, and land use. Contribute to planning applications and zoning decisions.Funding & Resources: Identify potential funding sources and support the preparation of funding applications for new housing projects, ensuring financial viability and sustainability.Monitoring & Reporting: Monitor the implementation of housing strategies, ensuring they are delivered on time and within budget. Provide regular reports to senior management and elected officials on progress and outcomes.Sustainability Initiatives: Integrate sustainability and environmental considerations into housing policies, ensuring new housing developments meet energy efficiency standards and promote sustainable living. Essential Qualifications & Skills: Experience: At least 3 years of experience in housing strategy, planning, or a related role, preferably within local government or a housing association.Knowledge: In-depth knowledge of housing policy, housing law, the planning system, and housing finance. Familiarity with government funding programs for housing projects is essential.Analytical Skills: Strong data analysis and research skills, with the ability to interpret housing market trends and make evidence-based recommendations.Project Management: Experience in managing projects from conception to delivery, including the ability to set goals, manage budgets, and meet deadlines.Communication Skills: Excellent verbal and written communication skills, with the ability to prepare reports, present complex ideas, and engage with a range of stakeholders.Negotiation Skills: Strong negotiation skills to work with developers, housing associations, and local authorities to deliver housing projects.IT Proficiency: Proficient in Microsoft Office, data analysis software, and housing management systems (e.g., GIS mapping tools, housing stock software).Policy Writing: Experience writing housing policies, strategies, and reports for senior management, councils, and stakeholders. Desirable: Relevant Qualifications: A degree or professional qualification in Housing, Urban Planning, Public Policy, or a related field (e.g., CIH Level 5 Diploma in Housing).Experience in London: Familiarity with housing issues and policies specific to London, including the challenges of urban regeneration and affordable housing provision.Multilingual: Ability to speak additional languages is a plus. What We Offer: Competitive salary and comprehensive benefits package.Opportunities for professional development and career advancement.A dynamic and inclusive work environment.Flexible working arrangements and a healthy work-life balance.The chance to make a meaningful impact on housing policy and the future of London’s communities.

Are you passionate about making a difference in the lives of those facing housing difficulties? My client is looking for a committed and proactive Housing Options Visiting Officer to join their dedicated Housing Advisory Service team. This role is essential in delivering effective frontline support to residents facing homelessness. You will conduct on-site visits across the borough to assess housing needs in line with statutory duties under Part 7 of the Housing Act 1996. For this role you will require a Drivers License and access to a car. Key responsibilities include: Conducting home and site visits to verify housing circumstances. Completing assessments under Part 7 of the Housing Act 1996. Gathering and evaluating evidence to support homelessness applications. Engaging with residents in a sensitive and professional manner. Liaising with internal teams and external agencies to support applicants. Maintaining accurate records and ensuring timely case progression. Working independently and managing a varied caseload. If you are interested then please apply today!