Average Housing Officer salary in the UK

Job Title: Housing Officer Location: Harlow Salary: £36,124 - £37,938 per annum Job type: Full Time, permanent Working hours: 37.5 per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year) Are you a motivated professional looking for an opportunity to make a positive difference to the lives of Harlow tenants and their families? We are looking to recruit three Housing Officers to work full-time on permanent contracts. Harlow Council is on a mission to transform Harlow's housing. As a Housing Officer you will work as part of a team responsible for management of the councils housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for the people and property service delivery of areas such as: Dealing with breaches of tenancy conditions.Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arisingDealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies.Assisting residents with enquiries regarding their tenancies and leases and providing support where required.Engaging with customers and encouraging their involvement in decisions relating to the Housing Service. The post holder will be responsible for ensuring service standards are achieved and high levels of customer satisfaction are maintained. A good working knowledge of housing management, experience in social housing or the voluntary sector and a qualification in housing or a related subject would be advantageous together with an understanding of current Housing Legislation and experience of landlord and tenant working. Good knowledge of statutory responsibilities and clear understanding of equality issues in relation to service delivery is required. You will possess excellent people skills, with the ability to communicate effectively and diplomatically at all levels and have a proactive and solution focused approach to problem solving. You will also have good administration and IT skills and be able to work effectively within a pressurised, customer focused environment. You will need to be available to work or attend meetings outside of normal working hours. A driving licence and access to a vehicle or other satisfactory means of transport is required for this post. For an informal discussion about this role, please contact Kelly Rees, Estates and Tenancy Team Leader. Our policies support our employees by enabling a positive work/life balance including flexible working where possible. In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities. Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Trainee Housing Officer, Sheltered Housing Officer, Housing Officer (Council), Supported Housing Officer, Neighbourhood Housing Officer, Private Sector Housing Officer, Assistant Housing Officer, Housing Policy Officer, Housing Benefit Officer, Tenancy Support Officer will also be considered for this role.

Job Title: Housing Options Officer Location: Ashford, Kent, TN23 Salary: £33,951 to £37,638 pa depending on skills and experience Plus lease car cash alternative of £2,080 pa Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 12th May 2025 About the Role: Are you experienced in providing sound housing advice and housing options in order to empower tenants to prevent homelessness? Our Housing Options Team play a pivotal role by advising individuals and families who are either at risk of losing their homes or already homeless. We are looking for strong communicators with knowledge of the relevant legislation as well as the initiative and sensitivity to make sound decisions and keep accurate case notes whilst working in a very busy and demanding environment identifying the housing options available for the public in order to prevent homelessness. Other duties to include: Liaison and negotiations with lending institutions, landlords, parents, relatives, friends.Identifying requirements for temporary accommodation placing close attention to the legislation, case law and legal guidance.Undertaking formal assessments of each applicants vulnerability and identify any necessary support needs, liaising with health, social services, supporting people providers and voluntary agencies.Analysing complex legal and financial information, research and interpret legislation and case law About you: Part of this role will include liaising with landlords and mortgage lenders, and preparing proposals for Court so you will need to be a strong negotiator along with having: Experience in a housing advice or statutory homelessness assessment functionAbility to demonstrate a sound understanding of the homelessness legislation.Ability to demonstrate an understanding of using and applying relevant case law.Ability to write clear and concise letters and files notes.Ability to conduct investigative interviewing and relevant investigation work. You will need to undertake home visits to all applicants presenting as homeless therefore a current clean driving licence is required. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.Competitive remuneration package - We offer an excellent salary linked pension scheme including: Generous annual leave with flexi timeFree life insuranceSupportive relocation packageOpportunities for training and development Additional Information: We welcome applications from the Armed Forces Community. With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services ,Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.

We have an opportunity for a Housing Officer to join our team covering Oxfordshire. You'll manage your own diary with a mix of working from home, office and out withourcustomers. This is a full time permanent role with a starting salary of £32,000 to £38,000 depending on yourexperience. Your role As a Housing Officer you'll be delivering a professional and high-quality mixed tenure service to ourcustomers, using your knowledge and skills to resolve a range of housingmanagementchallenges. This could include anti-socialbehaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to ourcustomers needs and making changes when needed. You'll balance your caseload with projects, shaping sustainablecommunities that develop an inclusiveenvironment for ourcustomers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of workingwithcustomers in a demanding environment.Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction ratePrevious experience, or a knowledge of delivering housingmanagement servicesExperience of using computer systems, for example Microsoft OfficeThe ability to establish, develop and maintain effective workingrelationshipswith all work colleagues, contractors and partnering agencies As you will be visiting ourcustomers you will need a full UK driving licence and access to your own transport. A DBS check will be undertaken for the successful candidate. We will be interviewing in our Greenham office on the 15th and 16th May. What we can offer you As a member of the Localities Team you will be part of a friendly, dedicated and supportiveworkingenvironment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choiceFlexible working25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)A chance to buy or sell holiday as part of our flexible benefits packageA generous pension scheme matching up to 12%Life cover as soon as you join usYou will be a part of ourRecognition scheme where you can be gifted retail vouchersA range of wellbeing discounts including Gym MembershipsA wide selection of other benefits available About us It's an exciting time to be a part of the team as Sovereign have joined forceswith Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, ourcustomers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in ourcommunities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.