Average Implementation Consultant salary in London

Consulting & Platform Configuration: Lead stakeholder sessions to explore client needs and operational challenges. Map business processes into practical solutions using the customer support platform. Deliver remote training, knowledge sessions, and user workshops. Set up platform features and optimise workflows based on client goals. Prepare clear documentation outlining configurations, integration points, and solution designs. Keep certifications current and stay informed on platform enhancements and industry standards. Project Delivery: Capture and clarify client requirements for implementation. Guide clients through project phases while managing timelines and expectations. Track key milestones, risks, and deliverables throughout the engagement. Ensure implementations are completed efficiently and meet agreed objectives. Keep project records and progress updates accurate and up to date. Client Relationship & Collaboration: Partner with business development and account teams to support client success. Flag opportunities for additional services during delivery. Raise any relationship or commercial concerns in a timely manner. Foster positive working relationships with both clients and internal teams. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Job Title: Pensions Implementation Consultant (Home-Based) We are seeking an enthusiastic and experienced pensions professional to join the home-based Scheme Benefits team as a Pensions Implementation Consultant. In this role, you will oversee the successful delivery of transition projects, ensuring they are completed on time, to a high standard, and within a controlled project environment. About the Team: The Scheme Benefits team is part of the broader Implementation Department, which is dedicated to delivering top-tier pension administration solutions for both new and existing clients. Projects range from large-scale strategic transformations for blue-chip clients to smaller, bespoke solutions. Collaborating closely with various stakeholders, we bring a diverse set of skills and experience to each project. Role Overview: As a Pensions Implementation Consultant, you will play a crucial role in the implementation of pension solutions. You will work alongside the Data and Configuration teams, ensuring smooth data onboarding and automation of pension calculations. Key Responsibilities: Lead client implementation projects, ensuring all tasks are completed efficiently and on time. Oversee the gathering, analysis, and interpretation of client requirements. Produce comprehensive requirements documentation and translate them into system solutions. Troubleshoot, identify, and resolve issues and queries that arise during the implementation process. Manage project delivery, ensuring that tasks are completed within budget and deadlines. Lead client meetings and project status calls, ensuring effective communication. Mentor and guide Implementation Analysts, fostering their development and growth. Contribute to continuous improvement initiatives within the team and the wider department. Assist in project management tasks, including risk and issue identification and mitigation. Organize and facilitate internal and external system training, providing relevant documentation.What We're Looking For: Strong technical knowledge of Defined Benefit pension schemes and relevant legislation. Expertise in explaining pension member records and their setup, the relationships between members, policyholders, insurers, trustees, schemes, actuaries, funds, and investments. Familiarity with various types of pension schemes and member statuses, along with the corresponding calculations for each. What We Offer: In this role, you will have the opportunity to make an immediate impact and drive the direction of the team while working on high-profile pension projects that will help you develop both new and existing skills. We offer flexible working arrangements to suit your needs, whether that's from home or at one of our offices. In addition to a competitive salary, we offer a comprehensive benefits package . Please quote 51450 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

ServiceNow Implementation Consultant - Leading Tech Consultancy - Home Working - £85-100K + Bonus & Benefits Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service PortalTechnology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactionsUse UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.Workflow data fabric and RaptorDB Your skills and experience * ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows. * Customer and Employee Insights: o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. o Strong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and career development. * Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub. * Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows. * Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.