Operations Associate
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. The Reconciliations team work in a fast-paced friendly environment where they're charged with giving clients the certainty that their cash and assets are secure at all times. We are looking for a new team member who can excel, whether working as part of a dedicated thriving team or on solo projects, with a desire to influence internal change in an ever-evolving regulatory climate. The role is a mixture of operational and regulatory focus which can provide a varied and interesting role for the right individual. KEY DUTIES AND RESPONSIBILITIES: Ensure the timely and accurate completion of reconciliations in compliance with CASS regulation.Collaborate with other departments to drive the prompt resolution of any discrepancies found.Compile and submit regular attestations to internal stakeholders as well as the FCA.Contribute to ensuring all relevant controls are robust, operated effectively and fully documented. PERSON SPECIFICATION ESSENTIAL QUALIFICATIONS A levels (or equivalent) Financial Services Exam(s) KNOWLEDGE Computer literate, particularly with Microsoft ExcelIn-depth knowledge of HL products and services EXPERIENCE Previous reconciliations experience SKILLS Excellent communication skillsGood written and numeracy skillsAbility to prioritise own workloadExcellent attention to detailAbility to remain professional under pressure ATTRIBUTES Client satisfaction orientatedHardworking and dependableAbility to work individually and within a teamProactive and positive KNOWLEDGE Knowledge of financial servicesExperience with Microsoft Office and using in-house systems such as BrokerFocus and RecAppUnderstanding of FCA and CASS regulations EXPERIENCE Experience of dealing with clients, responding to queries and providing exceptional client service.Wider financial services experience SKILLS Ability to use initiativeExcellent written and numeracyProblem solving skills ATTRIBUTES InnovativeWillingness to learn and desire to develop professionally Desire to contribute to the company's success and uphold its exceptional reputation and standardsDesire to work towards accounting qualifications #omni
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