Average Operations Director salary in the UK

Job Title: Director Of OperationsLocation: Based from our main site in Olton, with some travel across the West MidlandsSalary: £65,000 - £70,000 Per annumJob Type: Full Time, PermanentAbout Mason Yardley Trust:As a charity, MY Trust is dedicated to making a positive impact on the lives of individuals and families. With roots dating back nearly 700 years, as Sir Josiah Mason Trust and Yardley Great Trust, our legacy is one of compassion, inclusivity, trust and excellence.Our vision is a future where all people have a great place to call home, are part of a thriving community and have opportunities to achieve their potential. Our family of charities strive to improve lives and create opportunities by providing quality homes, care, support, and education.We value our hardworking, loyal staff and believe that our people make us who we are. We provide rewarding training opportunities for all of our staff and encourage them to reach their potential and make the best use of their skills and abilities.About the role:The Director of Operations is responsible for the leadership and effective delivery of MY Trust's operational services.As a member of the Senior Leadership Team, the Director will work closely with the Chief Executive and Director of Finance & Corporate Resources to deliver the Trust's strategy and develop its services. They will provide the Chief Executive and Board with clear assurance about operational performance, compliance and significant risks.The Director will lead through an operational management team, making sure managers have clear responsibilities and the support they need to deliver their services well. As a senior leader in a relatively small organisation, they will also be expected to understand services in sufficient depth to recognise problems early and become directly involved when their experience or authority is needed.The role has particular responsibility for operational performance, regulatory compliance, safeguarding, information governance and people leadership. The Director will lead the Trust's operational relationships with commissioners and play a substantial role in developing new opportunities.Throughout their work, the Director will keep the experience and interests of residents and beneficiaries central to operational decision-making.Key Aspects of the role involve:Operational Leadership and PerformanceResident & Communities SupportRegulation, Compliance and AssuranceSafeguardingPeople & LeadershipCommissioning, Partnerships and DevelopmentFinance & ResourcesGovernance and RiskOther General responsibilitiesPlease note that this is not an exhaustive list and a full job description is available to download on our website.About you:Significant senior leadership experience at Head of Service, Director, Assistant Director or equivalent level within housing, supported accommodation, health, care or charitable servicesA good working understanding of social housing regulation and the Regulator of Social Housing's Consumer StandardsSubstantial involvement in tenders, funding proposals or the development of new services.Senior experience of safeguarding and responding to significant operational concerns.Responsibility for operational budgets and experience of working with finance colleagues on planning and financial performance.Experience of leading change and improving servicesBenefits:Starting on 23 days holiday exclusive of Bank Holidays (increases with service)An annual 'wellbeing' day for all staffCompany sick payFree onsite parkingPension schemeLife InsuranceWisdom: guide to health and mental wellbeingHealth Assured: Employee Assistance Programme inc. access to external support and counsellingBright Exchange: perks and benefits from a range of retailers including well known brandsTraining opportunities for professional qualificationsPlease click the APPLY button to send a CV for this role.Candidates with previous experience and job titles of; Head of Operations, Trust Operations Director, Operational Excellence Director, General Manager, Business Operations Director or Operations Lead may also be considered for this role.

Job Title: Operations DirectorLocation: CambridgeSalary: CompetitiveJob type: Permanent, Full-timeAbout the Organisation:MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets.Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets.About the Role:Reporting to the Vice President UK, the Operations Director will lead the safe, compliant, efficient and commercially effective delivery of UK operational services. Success in the role will depend not only on operational expertise, but also on a strong fit with MISTRAS's values, culture and ways of working. As an inclusive and collaborative leader, they will build trusted relationships, listen to and engage colleagues, and create an environment in which teams across locations work together, share ownership and perform at their best. Through clear direction, coaching and partnership, they will unite people around common goals and strengthen service delivery, resource planning, project execution, continuous improvement and client outcomes. They will also work closely with the Technical Director to ensure that technical standards, engineering integrity and specialist capability are fully embedded in operational practice.Key Responsibilities:Operational Leadership & StrategyContribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities.Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK.Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work.Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions.Lead business and operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice.Leadership & People ManagementManage and lead direct reports in the UK including where appropriate:resource planning and recruitment.agree targets and objectives and regularly monitor performance to ensure services are delivered to clients profitably.regular communication through informal and formal channels such as team and one to one meetings.coach, mentor and train.Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus.About you:Skills, Experience and Knowledge:Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment.A proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance through building trusted relationships, engaging with colleagues, and sharing ownership to allow everyone to perform at their bestExperience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement.Strong understanding of regulated, safety-critical or compliance-led operational environments.Experience working with senior clients and leading operational teams to deliver complex technical services.Demonstrable ability to lead change, improve processes and build high-performing teamsPassion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do.Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth.Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments.Clear communicator who can translate strategy into practical action and create accountability across teams.IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM.Why Join Us?This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation.How to Apply?Please click the APPLY button to submit your CV and Covering Letter for this role.Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.

Location: Basildon area, South Essex (office-based, five days a week)Salary: Up to £90,000 depending on experiencePackage: Performance-related bonus, share options for the right person, pension scheme and 22 days' holiday plus bank holidaysHours: 40 hours a week, full time, permanentThe OpportunityPursuit is partnering with a well-established specialist services business in the building compliance and property services sector. It delivers assessment, installation, maintenance, remedial and certification work for residential, commercial and property-sector clients across London, Essex and the South East.The business has a strong reputation, a loyal client base and real momentum. It now needs an experienced commercial and operational leader to turn that momentum into structured, profitable and scalable growth. This is a senior, high-impact appointment. You'll report directly to an entrepreneurial Board and take full day-to-day responsibility for how the business performs, grows and runs.The Board sets the vision. You'll make it happen.The RoleYou'll lead the business across sales, operations, finance, people and systems. You'll turn the Board's objectives into clear plans, measurable targets and visible results. The aim is to build a business that is well managed, commercially disciplined and able to run without the directors' routine involvement.Key ResponsibilitiesCommercial growth and salesOwn revenue targets and build a disciplined, measurable sales pipelineImprove conversion at every stage, from enquiry through quotation to orderGrow repeat and recurring business with existing clientsOpen up new clients, sectors and routes to market, and reduce reliance on a small number of clients or one-off projectsMake sure major opportunities are actively managed and followed throughProfitability and financial performanceTake responsibility for gross margin, EBITDA and performance against budgetMake sure work is priced correctly and expected margins are understood before work is committedImprove visibility of job-by-job profitability, and use it to shape pricing and operational decisionsIdentify and fix margin leakage, overspend and reworkControl overheads, and make sure any new spending or headcount is commercially justifiedWork closely with the finance function so that decisions rest on reliable numbersOperations and deliveryKeep clear oversight of live jobs, workload, capacity and prioritiesMake sure work is planned, resourced and scheduled well, and delivered to standard, on programme and within budgetSpot project risks, delays and variations early, and act on themUse performance data to improve efficiency, productivity and servicePeople and leadershipPut in place a clear organisational structure with defined roles, responsibilities and reporting linesSet objectives and KPIs, run regular performance reviews, and deal with underperformance fairly and promptlyEstablish a consistent management rhythm of team meetings, one-to-ones and reportingBuild management capability so responsibility can be delegated as the business growsCreate a culture of accountability, clear communication and deliverySystems, suppliers and complianceIntroduce the systems and processes needed to support growth, backed by sound business cases and well-managed implementationBuild a reliable, competitive and well-assessed base of suppliers and subcontractorsMaintain all accreditations, certifications, insurances and approvalsUphold high standards of health and safety, quality, data protection and regulatory complianceMake sure marketing activity supports the commercial strategy and delivers measurable returnBoard reporting and planning- Give the Board accurate, timely management information on revenue, margin, EBITDA, cash, debtors, pipeline, order book and job profitabilityBring the Board solutions and recommendations, not just problemsHelp build the annual business plan and budget, and drive delivery against it throughout the yearAbout You This role will suit you if:You have held a senior operational, general management or director-level role in a growing SME, with real responsibility for both commercial and operational performanceYou have a proven track record of growing revenue and improving profitability, and you can point to specific resultsYou are fully comfortable with P&Ls, budgets, gross margin, EBITDA, cash flow and KPIs, and you use numbers to make decisionsYou have brought structure, process and accountability to a business that previously ran on the energy of its foundersYou can think strategically and still roll your sleeves up when the operation needs youYou have built and led teams, and you are confident handling performance issues head-onYou communicate with credibility at Board level and work well alongside entrepreneurial ownersYou come from construction, property services, building compliance, facilities management or another operational, project-based service business. This is a real advantage, though not essentialThis role is probably not for you if your experience is mainly in large corporate environments with extensive support functions, if you prefer a purely strategic role away from day-to-day operations, or if you haven't yet held full accountability for commercial results.Please note: Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.PR1