Average Operations Executive salary in London

We are looking for an Operations Executive to join a fun and friendly team in London. As the Operations Executive you are responsible for handling emails and incoming calls, amending existing reservations, schedule changes and holiday re-protections as well as general office duties, ensuring that all back office administrative tasks are carried out efficiently and effectively. Job Details: First point of contact for any pre-travel queries.Answer incoming phone calls and emails and take appropriate action. Actioning holiday cancellations and where possible offer alternative travel itineraries. Recognising our clients and ensuring their future stays, and accounts are all up to date and accounted for. Sending out customer confirmations and documentation.Liaise with suppliers to fulfil the client/agents request - e.g. flight seats, airport assistance, tours.Receiving, checking, and forwarding on clients forms to the resorts.Handling airline schedule changes including contacting the client and updating Galileo to reflect the new holiday details.Amending and upgrading flights and hotels as requested by the client / agent.Re-protecting client's holidays when there is a resort closure or Hurricane.To be confident to upsell and add on additional extra's to bookings such as airport parking. lounges, hotels, etc.As the department grows, to assist with E chat functionality and social media channels.Take on any other responsibilities or tasks that are within the scope of an operations executive, whenever reasonably instructed to do so. Skills Required: A customer focussed approach and the drive to exceed expectations.Professional telephone mannerA willing and flexible approach to work dutiesAble to work effectively as part of a team.GDS knowledge preferably GalileoAbility to multi task efficiently in a fast-paced environment.Excellent written and verbal communication skillsStrong organisation & time management skillsAttention to detail & high numeracy skills.Problem solving skills and ability to use initiative to resolve issues. The Package: Salary £25,000Hybrid working 2 days office. Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email

Adventure Travel Operations Executive required for an award-winning, experiential Tour Operator Salary 27-28K. This is an incredible opportunity for someone with a love of adventure travel to start their career journey in travel or for someone already working in travel to move into operations.Adventure Travel Operations Executive Responsibilities: Creation of booking confirmations for clients.Maintenance of Tour Leader profiles. Look after client payments and supplier invoicingLiaise with destination management companies and other overseas suppliersHelp with operational crises when they occurAssist with travel manifestsCreation of trip documentation. Assist sales and product teams with bookings, hotel descriptions, etcTake a small amount of responsibility for the operation of some tours Help the Head of Sustainable Travel to manage the carbon footprint of the group trips and to find environmental projects to support Adventure Travel Operations Executive Skills and Experience required: Strong administrative and organisational abilityExcellent verbal and written communication skillsA massive passion for travel Adventure Travel Operations Executive Additional Info: 25 days annual leave plus bank holsRemote or Hybrid workingVolunteering days, Self investment days and fundingTravel! If you would like to apply for this exciting opportunity to join this inspiring adventure  travel company as their new Operations Executive please send your CV with details of your own personal travels to  

Operations Executive London (hybrid working) £35,000 to £38,000 plus bonus and benefits Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit an Operations Executive to join their growing team. The successful Operations Executive will be responsible for providing administrative support of live agreements and general administrative Customer Services and In-life Operations duties. You will also be responsible for administrative support for broker management process including on boarding and regular reviews. The successful Operations Executive will; Provide all customers with a welcome pack to UTB following the on boarding process.Ensure all AF contracts are scanned.Provide administrative support within the Customer Services team including calculating settlement figures, dealing with customer enquiries and updating customer details.To perform bank reconciliations and post receipts correctly to the appropriate agreement.To ensure that all end of lease activity is performed accurately.Ensure all Key controls are adhered to including working within the current signature list, clear desk policy, completing compliance training within deadlines. Logging customer complaints. Challenge relevance of established business practices and display a solutions focused attitude to all problems faced.Ensure all welcome packs are completed and mailed within 2 weeks hours of receipt of activation of agreement.General file maintenance and updating Banks accounting system and information databases to enable the production of good quality management information and reporting.Assisting the operations team with any administrative support as required. In the first instance please send your CV in confidence