Average Operations Specialist salary in London

Our client is a fast growing, specialist Tour Operator with ambitions to become market leaders within the next 5 years and are looking for a talented Customer Success & Operations Specialist to join the team and help get them there! You won’t be a cog in a machine - they’re a small, collaborative team and you’ll contribute to many areas of the business. You’ll look after your customers from the moment they book their trip until they’ve returned home. You’ll collaborate with the sales team to understand the customer journey, their dreams and aspirations, and the trip they have booked. You’ll answer customer queries, ensure they have all the travel documents they need, and work with our international partners to ensure everything runs smoothly on the ground. But you’ll go beyond these basics to delight customers - this might mean arranging surprise gifts/add-ons during their trip, sharing tips and advice they won’t find online, or spearheading new customer service initiatives. This is a varied role and you’ll also contribute to other areas of the business, including supporting our client’s marketing efforts with the development of website content, and supporting sales with quote preparation during busy periods. Previous customer service experience within the travel industry is essential for this, along with at least two years of working with African tourism. This is a fully homebased role, so you’ll need to be comfortable working from home and with autonomy. In return, our client can offer a highly competitive salary up to £32k plus excellent industry benefits, so if this role is of interest to you, please apply online. Role of Customer Success & Operations Specialist: Look after your customers from the moment they book their trip until they’ve returned home.Collaborate with the sales team to understand the customer journey and the trip they have booked.Answer customer queries, ensure they have all the travel documents they need.Work with our client’s international partners to ensure everything runs smoothly on the ground.Arranging surprise gifts/add-ons during their trip, sharing tips and advice.Support marketing initiatives.Support sales during busy periods. Skills required for the role: At least 2 years working in a customer service or customer success role within the travel sector - essentialAt least 2 years working within African tourism - essentialExperience managing trips to Tanzania, Kenya, and/or Uganda is a significant plus.You have experience working with the US market (99% of customers are from the US).You can demonstrate a long list of happy customers! If you’re interested in learning more about this Customer Success & Operations Specialist role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

KennedyPearce are working with a prestigious client based in the West-End hiring a Finance Operations Specialist. Working on a hybrid basis (2-3 days in the office) this temp to perm position, is responsible for managing the end-to-end process of raising purchase orders, ensuring accurate assignment to the correct business unit and project code, and understanding the broader financial context. The specialist will ensure bills match purchase orders and are paid promptly, onboard new technology suppliers, conduct due diligence, and negotiate commercial terms including renewals and rates. Key Responsibilities: Raise Purchase Orders: Create and manage purchase orders, ensuring accuracy and compliance with company policies.Assign Purchase Orders: Ensure purchase orders are correctly assigned to the appropriate business unit and project code.Financial Processes: Understand and contribute to the wider financial processes, including month-end, year-end, and annual budget compilation.Bill Matching and Payment: Verify that bills match purchase orders and ensure timely payment.Supplier Onboarding: Onboard new technology suppliers, conducting thorough due diligence.Commercial Negotiations: Negotiate commercial terms, including renewals and rates, with suppliers. The ideal candidate will be available in a month and will: Qualifications: The ideal candidate will have an accounting or finance background- Degree, AAT or started ACCA/CIMAExperience: Minimum of 2 years of experience in financial operations OR procurement.We are looking for a candidate who is process driven with an analytical mindset

Robert Half are assisting a global telecommunications organisation to recruit a Talent Acquisition Specialist on a contract basis. Hybrid working - London based Role The Talent Acquisition Specialist will advertise opportunities through the available channels (LinkedIn, Job Boards etc.)Actively search and create candidate pipelines and source talent through these channelsConduct screening calls to help filter applications from long to shortlists for managersEnsuring candidates receive timely feedback and receive an excellent experience throughout the selection processEngaging with stakeholders and recruitment agenciesSupport the Talent Acquisition Manager with appropriate Recruitment Campaigns and Assessment Centres Profile The Talent Acquisition Specialist will have a proven track record of 2+ years of successful experience within a Recruitment or Talent Acquisition function delivering to technically proficient teams, multiple locations and operating regions.Experience hiring technical position across Data Center, Construction, Engineering, Real Estate and Corporate Function rolesComfortable in an environment of change and sustained business growthExcellent relationship skills to deliver under pressure and high levels of stakeholder expectation Company Market leading telecommunications organisation with offices in LondonHybrid working Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.