Average Sales Coordinator salary in the UK

Description Sales Coordinator Salary £27,000 Monday - Friday 08:00-17:00pm (to include a 45-minute un-paid lunch break daily) 25 days Holidays + stats days (25 to include 3-4 for the period of the Christmas break when we are closed) Reports to: Internal Sales Manager Are you passionate about delivering first-class customer service? Do you thrive in a fast-paced environment where attention to detail and relationship-building are key? If so, we have an exciting opportunity for you! Your Role: As a Sales Coordinator, you will be at the heart of our sales operations, ensuring every quote and order is handled with precision and care. From the moment a customer reaches out to the final delivery, you’ll be instrumental in providing a seamless experience, building trust, and exceeding expectations. What You’ll Be Doing: Processing customer quotes and orders efficiently via email, phone, and web platforms.Upselling and cross-selling to maximize sales potential and provide customers with the best solutions.Handling customer inquiries, offering expert product knowledge, and ensuring a positive experience.Following up on quotes, ensuring conversions, and maintaining strong relationships.Supervising inbox activity and ensuring all customer communications are addressed promptly.Collaborating with internal teams (Warehouse, Logistics, Finance, Sales, and Purchasing) to ensure smooth operations.Escalating issues proactively, always striving for quick resolutions.Meeting KPIs and service level agreements (SLAs) to uphold our high standards.Ensuring order accuracy, meeting deadlines, and contributing to a high quote conversion rate.Delivering outstanding customer service, getting to know customers on a personal level, and making them feel valued. Requirements What We’re Looking For: A positive, customer-focused attitude with a passion for delivering service excellence.A confident communicator who enjoys engaging with people and building relationships.A multitasker with strong attention to detail and the ability to work under pressure.A team player who thrives in a dynamic, collaborative environment.Someone who takes pride in their work, always striving to exceed expectations. Benefits Why Join Us? Competitive salary and benefits package.Career growth opportunities in a thriving company.A fun, supportive team culture where your efforts are valued.The chance to make a real impact on the customer experience and company success. If you’re ready to take your career to the next level and be part of a team that values excellence, apply now! We’d love to hear from you.

Job Title: Sales Coordinator Location: Stoke-On-Trent Working Hours: Monday - Thursday: 8:00 AM - 5:00 PM and Fridays 8:00 AM - 4:00 PM Job Purpose: To provide effective sales coordination and business administration support to ensure the smooth and efficient running of the Stoke-On-Trent branch. Responsibilities include processing customer orders/enquiries, purchasing stock items, liaising with internal departments (credit control, product availability, delivery coordination), providing customer service, and performing general office duties. The role also involves identifying and developing business opportunities in coordination with the Branch Manager and Regional Business Development Manager. Key Responsibilities: Uphold and promote company values and principles at all times. Accurately process customer orders and enquiries, ensuring high levels of customer satisfaction. Purchase stock items from internal/external suppliers according to purchasing guidelines. Coordinate stock transfers with other branches, minimizing unnecessary movements. Quote and recover transport costs using internal and external transport options. Manage customer delivery schedules to ensure cost-effective and timely delivery. Provide updates to customers regarding delivery status, shortages, and completions. Monitor low stock items and work with the Branch Manager to maintain stock levels. Perform daily administrative duties including dispatching, filing, updating shipment info, and following up on quotations. Complete month-end procedures in a timely manner to support accurate accounts reporting. Handle trade counter payments accurately and in compliance with procedures. Utilize the internal computer system effectively for order and sales processing. Participate in stock counts and annual stock take activities. Assist in training new staff on procedures, systems, products, and services. Adhere to all company policies, including those on ethics, equality, grievance, and social media. Carry out any additional duties necessary for the efficient operation of the branch. Required Skills & Qualifications: Experience in the HVAC industry Background in a similar sales/administrative role Computer literacy Strong communication skills (verbal and written) Strong organizational skills Team player with the ability to work independently Proactive, accurate, flexible, and eager to learn Self-motivated Desirable Skills & Qualifications: NVQ Level 2 in Business Administration or Customer Service Industry/product knowledge Additional training such as Emergency First Aid at Work or Fire Warden (preferred but not essential) Tools & Systems Used: Proficient in Microsoft Office (Excel, Word, Outlook, Explorer) Experience with Microsoft AX system (preferred) Apply Now If you’re a motivated and detail-oriented individual with strong sales coordination skills, we’d love to hear from you. Apply now to join a dynamic and supportive team in a fast-paced branch environment!

Sales Coordinator - Salesforce An exciting opportunity has arisen for a Sales Coordinator based in Hastings, East Sussex, to join a growing company providing cutting-edge technology solutions. As part of their continued expansion, this company is looking for a proactive Sales Coordinator to support customer engagement, sales processes, and operational efficiency across various sectors. This role involves working closely with the sales team, providing administrative and technical support, managing customer inquiries, and ensuring seamless sales operations. Key Responsibilities for the Sales Coordinator based out of Hastings: Assist in managing customer accounts, processing sales orders, and handling inquiries efficiently.Conduct market research to identify trends and customer needs, supporting business development opportunities.Collaborate with internal teams, including Sales, Marketing, and R&D, to ensure accurate product information and support materials.Maintain and update the CRM system (ideally Salesforce), ensuring data integrity and effective reporting.Support the sales team with proposal creation, technical documentation, and customer presentations. Key Skills required for the Sales Coordinator Role based out of Hastings: Previous experience in a Sales Support, Sales Administration, or Sales Coordinator role.Experience in a technical or engineering environment is advantageous but not essential.Proficiency in CRM systems (Salesforce preferred) to manage sales processes and reporting.Strong organisational skills with the ability to manage multiple tasks and prioritize workload effectively.Excellent communication and interpersonal skills, with a customer-focused approach. Apply now for the Sales Coordinator role by submitting your CV to Nick Drain at or call .