Average Service Advisor salary in Leeds

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Wakefield As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.  Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidaysIndustry-leading Maternity, Paternity and Adoption PayCareer DevelopmentRecognition of Long Service every 5 yearsDiscounted Car SchemesHigh Street DiscountsDiscounted Gym membershipsCycle to work schemeOne day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

We are seeking an Employment Advisor to become a part of Newground Together in Halifax. In this role, you will assist individuals who have been unemployed by identifying and overcoming obstacles that hinder their access to or attainment of paid employment. This may include facilitating training and development or addressing personal challenges related to their current situation. You will be responsible for implementing specific funded projects aimed at enhancing life skills and employability. Collaborating with community members, you will work to eliminate barriers that prevent them from becoming job-ready and securing employment. Additionally, you will partner with Job Centre Plus, various jobs and skills agencies, and organizations within the voluntary, community, and faith sectors to enhance communication and foster collaborative efforts in addressing these challenges. This position involves collaboration with a diverse range of partner organizations. Who we are: Newground Together is a registered charity and part of the Together Housing Group. Our mission is simple yet powerful: to empower people to create sustainable communities that are connected, resilient, healthy and prosperous. We do this by supporting job and training opportunities, engaging with young people and families, providing memorable outdoor experiences, and offering activities that promote health and wellbeing. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Kindly note that this position is a fixed-term contract lasting 12 months. Requirements Outline of Key responsibilities for the Employment Advisor... To assist in the delivery of new and existing projects that progress the organisational objectives in relation to employment.Strive to meet established targets, outcomes, and objectives, including assisting participants in securing employment, accessing training opportunities, and achieving social value outcomes.To determine and implement effective approaches which will help our clients develop confidence, overcome barriers and achieve successful transitions.Engage with local business and employers to understand business needs and promote our client base and services.To actively recruit clients into the employability projects, retain their engagement and encourage them to participate in workshops, job clubs and 1:1's to raise aspirations, challenge them emotionally enabling them to reach their full potential.Identify and harness local, regional and national initiatives that deliver new opportunities access employment/training opportunities. Also, you will deliver group training to develop participants towards employabilityDevelop working relationships with other professionals working in the field of employment, welfare and training sector. We are looking for someone who has... A valid UK driving license and access to a vehicle are required.Experience in a similar role, related sector, or relevant transferableWilling to complete the IAG Level 2 Coaching or Mentoring qualification within the first six months if you do not already possess it.Experience of working with clients aged 16+ years, and supporting them to gain employment or training OR experience of working with clients to help them with progression in their lifeEvidence of effectively working with clients who face multiple barriers preventing them from engaging and participating, on short and long term interventionsHave a proven record in developing contacts and engaging with local business to source employment opportunitiesExperience of problem solving and working on cases until completion and maintaining and managing a varied caseloadAbility to uses your own initiative and meet performance targetsExperience of negotiating and advocating successfully one to one, by telephone Benefits In return, we are offering the successful candidate in the Employment Advisor role: Starting salary: £28,475 per annumAnnual salary increment increases27 days annual leave (rising to 32 over 5 years' service) + bank holidaysYou can earn up to 2 extra days off each month by working additional hours.A flexible working environment, with a range of family friendly policiesYou will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart working cultureYou will be working from our Calderdale Hubs, which include the Bull Green House Halifax Hub and the Elland Community Hub.Wide range of professional, and personal development training opportunitiesAttractive pension schemeA range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial adviceTo view the full range of our benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Fully Enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Customer Services Advisor | Leeds | £27,000 Hours: Monday to Friday, 8:30am - 5:00pm (30-minute lunch) We have an incredible opportunity for a customer focussed individual to join a well established fashion company based in Leeds who supply to small retailers across the UK and internationally. Looking for a dynamic and enthusiastic Customer Services professional to join an existing team of 4, reporting into the Customer Service Manager. This varied role will involve both team collaboration and independent responsibility. The successful candidate will provide outstanding customer service while managing order queries, tracking production, and maintaining clear communication across departments. Customer Service Advisor Responsibilities: Manage customer interactions via phone and email (shared inbox) Occasionally meet clients at the head office Advise customers on garment lead times and manage expectations Handle order queries, amendments, and complaints in a timely and professional manner Support the onboarding process for new customers Maintain a customer-first attitude in line with company ethos Update and manage production tracking sheets Liaise with overseas production partners regarding garment timelines and specifications Monitor order progress to ensure on-time delivery Coordinate with operations and internal teams for smooth dispatch and returns Ensure alterations and special fit garments are completed on schedule Customer Service Advisor Skills: Excellent verbal and written communication skills Ability to communicate clearly and professionally Previous experience in a customer service role is essential Strong ability to empathise with clients and build positive relationships Comfortable handling challenges with a calm, solution-focused attitude Critical thinking skills and the ability to manage conflict effectively Proficiency in Microsoft Office (Word, Excel, Outlook) Strong attention to detail and accuracy Ability to work both independently and as part of a team Experience or knowledge of the manufacturing industry is beneficial Proactive with a can-do attitude and willingness to improve processes Highly organised with the ability to manage multiple tasks Punctual, reliable, and capable of prioritising workload effectively Customer Service Advisor Benefits: Free on-site parking Discretionary annual Christmas bonus based on company performance 23 days annual leave plus 8 statutory holidays 5% matched pension scheme BBBH33289