Average Support Technician salary in the UK

Job Title: Telecoms Support Technician Location: Andover, Hampshire - Office Based Salary: £30,000 Per Annum Job Type: Full time, Permanent Working Hours: 8:30am - 5pm Start Date: ASAP FlexiNet is a thriving telecommunications service provider based in Andover, Hampshire focused on delivering trusted cloud technology to businesses. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. This is an office-based role and therefore candidates must live within a 30-mile radius from Andover to be considered. Job Summary: We are seeking a skilled and motivated Telecoms Support Technician to join our Telecoms and IT support team. The successful candidate will be responsible for providing technical assistance, troubleshooting, and resolving telecoms and network-related issues for end-users. This role requires a strong understanding of telecoms systems, VoIP, and hosted telephony solutions, as well as excellent problem-solving skills and the ability to work collaboratively within a fast-paced environment. A positive, customer centric approach is essential. Key Responsibilities: Provide support for telecoms-related issues, including VoIP, SIP, and hosted telephony platforms.Troubleshoot and resolve connectivity, call quality, and network-related problems affecting telephony services.Support clients with hosted PBX solutions, ensuring smooth operation and minimal downtime.Assist with configuring and maintaining VoIP hardware, softphones, and SIP trunks.Monitor and diagnose telecoms infrastructure, identifying and resolving faults proactively.Work with telecoms vendors and service providers to resolve escalated issues efficiently.Collaborate with the 1st line support team to ensure timely telecoms issue resolution.Document telecoms-related incidents, troubleshooting steps, and resolutions in the ticketing system.Assist in telecoms-related projects, including system upgrades, deployments, and migrations.Provide guidance and training to end-users on telecoms applications and best practices.Ensure compliance with telecoms security and data protection standards. About you: Skills & Experience Required: Previous experience in a 2nd line telecoms support role or similar.Strong knowledge of VoIP technologies, including SIP, RTP, and hosted PBX systems.Experience with networking concepts including DNS, DHCP, TCP/IP, and VLANs.Proficiency in troubleshooting telecoms hardware, software, and network infrastructure issues.Experience working with telecoms service desk ticketing systems.Knowledge of telecoms monitoring and diagnostic tools.Strong communication and customer service skills.Ability to prioritise and manage multiple telecoms-related tasks effectively. Desirable Skills: Experience supporting cloud-based telecoms environments.Helpdesk ExperienceUnderstanding of cybersecurity best practices related to VoIP and telecoms. Benefits: Competitive salary and benefits package.Opportunities for professional growth and development.Friendly and collaborative team environment.Company-sponsored training and certifications. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.

Just Recruitment Solutions are looking for a Level 3 Vehicle Technician to our client, a well renowned prestige dealership in Aberdeen.   An opportunity exists for those with NVQ Level 3 in Motor Vehicle Service & Repair or equivalent and a stable workshop-based career profile, ideally gained within a Franchised Dealership or reputable independent Garage.This role will be based within a busy Automotive Workshop, carrying out service and repair on a range of vehicles. The successful candidate should be qualified to NVQ L3 or equivalent and will receive industry-leading support and training in order to progress his/her skills within an ever-evolving and highly exciting environment. You should be highly organised, conscientious and a great team-player with a strong work ethic, completing jobs to Dealership standard along with all associated documentation. Plenty of overtime is available and a bonus system is in place, rewarding for productivity and efficiency. The successful candidate will be organised and methodical in their approach, have the ability to comply with manufacture lead processes and procedures whilst working to deadlines to meet customer expectations. They will be able to create technical reports detailing investigative findings and use these to problem solve problematic concerns.  Vehicle Technician Requirements – NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard)Hold a valid driver licence.Ability to maintain a professional appearance and provide friendly customer service.Perform routine maintenance and other tasks in a fast-paced environment.Ability to use the diagnostic equipment (further training provided) Due to the volume of applicants we receive, it may not be possible to respond to every one individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge.

An exciting opportunity has become available for an Automotive Vehicle Technician / Vehicle Mechanic within an Independent Specialist located in Ilkeston.Our Automotive Client has a need for a Vehicle Technician or Vehicle Mechanic who is motivated and able to work to their own initiative.The ideal Motor Trade Vehicle Technician will be fully qualified and hold working experience within this role.Benefits within this Vehicle Technician role include: Basic Salary up to £38,181Working Hours Mon-Fri 8:00 am - 5:30 pm1 in 2 Saturday Mornings, 8:00 am - 12:30pmWork for a company which supports you in your career developmentA role in a workforce with people we placed there previously - join a company with a proven track record of staff retention and development.Paid training days every year.A rewarding and varied role working on different types of vehicle.Work alongside a stable and friendly management team within a family-run business. Typical Duties as a Vehicle Technician / Vehicle Mechanic include but are not limited to: Carrying out Servicing and Repairs to a variety of VehiclesMOT TestingPerforming Diagnostic Testing to identify Vehicle Faults.Ensuring that paperwork is completed to the highest of standards Vehicle Technician / Vehicle Mechanic Requirements: A Fully Qualified Vehicle Technician NVQ Level 3 or equivalentA Current and Valid UK Driving LicenceDedicated and committed approach.Your job as a Vehicle Technician will be your passion and you will enjoy all aspects of your work.Your own Vehicle Technician tools The salary of this Vehicle Technician role is up to £38,181 per annum.Hours of work in this Vehicle Technician role are Monday to Friday, 8am – 5.30pm with 1 in 2 Saturday Mornings 8am – 12.30pm.To apply for this Vehicle Technician position, please forward your CV to Sam Butcher quoting the job reference number or call our office for a chat about this position.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a New Vehicle Technician, Vehicle Mechanic, Garage Mechanic, Vehicle Technician or Technical Roles within the Motor Trade be sure to contact us today.© Perfect Placement UK Ltd – See our website for details