Average Technical Specialist salary in the UK

JOB TITLE: Technical Parts SpecialistThe COMPANYOur well established Client have over 25 years of experience in the materials handling industry. In this time they have earned a deserved reputation for the quality of both their products and service for. They offer a myriad of solutions but their core products include Manual Pallet Trucks, Electric Pallet Trucks/Stackers/Pickers, Aluminium Sack Trucks, etc. They pride themselves in being a one-stop-shop for their customers and in their passion & commitment to always working to the highest standards.The ROLEThe Technical Parts Specialist is a key role within the business being responsible for providing a high level of customer service to both internal and external customers for all technical and parts queries. Ensuring customer care levels are of the highest standards and the department runs efficiently and effectively. Key Responsibilities:* First point of contact for customer technical queries* Scheduling the engineers* Ensuring engineer van stock levels are correct * Quoting parts* Monitoring stock levelsThe CANDIDATEOur client is looking for a Technical Parts Specialist possessing the following skills and attributes.* Previous experience of working in a parts department would be advantageous* Ability to work in a technical environment * Ability to read parts manuals* Working to high levels of customer service * Experience of working with people SALARY: £30,000 - £35,000 + Bonus LOCATION: This position is commutable from;BuckinghamBrackleyBicesterWinslowMilton KeynesTowcesterStony StratfordBletchleyALTERNATIVE JOB TITLES: Parts Person, Parts Advisor, Technical Advisor, Parts Specialist, Technical Guru, Technical Specialist, Parts Specialist, Technical Specialist CONTRACT: PermanentMana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1

Location: London, England Position: Technical Service Specialist Our client is a leading manufacturer in the entertainment technology industry, celebrating 50 years of innovation. Their products, including lights, controls, and rigging systems, are used in some of the world's most renowned concert venues, performance spaces, museums, workspaces, television and movie sets, and arenas. With a global presence, their technology shapes experiences worldwide. As a Technical Service Specialist in the London office, you will play a crucial role in ensuring cutting-edge products perform at their best. This involves tinkering, troubleshooting, and repairing products to provide exceptional experiences for clients. Your responsibilities will include addressing technical issues, completing and documenting repairs, and providing guidance on software updates and production configurations. Occasional travel to tradeshows and client sites may be required. Key Responsibilities: Handle incoming repairs and determine if products can be repaired or need replacement.Complete necessary paperwork for repairs and re-shipments.Provide phone and email technical support for products.Diagnose technical problems accurately and ensure timely repairs.Inform customers of repair progress and complete follow-up documentation.Offer guidance on software upgrades and production configuration of new equipment.Support trade shows, including equipment preparation and booth setup.Manage demo and loaner equipment, including testing, storing, organizing, and dispatching.Report quality and service issues to appropriate personnel.Train internal personnel, external technicians, and customers on proper product repairs.Ensure training workshops are well-prepared and attendees are educated on products.Occasionally provide technical support in the field.Perform other duties as assigned and complete special projects in a timely manner. Qualifications: Technical degree in Electronics or equivalent experience.3-5 years of experience in electronic repair preferred.Strong problem-solving and troubleshooting skills.Excellent verbal and written communication skills.Ability to travel occasionally throughout Europe.Ability to work independently.Knowledge of PCB, electronics, and mechanical assembly preferred.Proficiency in reading prints and schematics preferred.Manual dexterity and good soldering skills.Familiarity with current wiring regulations.Competency in using hand tools, small power tools, and test equipment.Computer skills (Outlook, Internet, Word, Excel, PowerPoint).Ability to lift up to 23 kg. If this position interests you, please apply today. For any questions about the role or the recruitment process, please contact our recruitment team.

We are looking for a Technically minded individual to join a company based near to Buckingham for a Technical Parts Specialist. Reporting to the Service Manager you will be the first point of contact for technical queries, monitoring stock levels and providing quotations for parts. This well-established company are looking for someone who can support their growing company and provide high levels of customer service to all customers. Working hours will be 08:00-17:00 Monday to Friday. Duties of the Technical Parts Specialist: Be the first point of contact for customers technical queries.Diagnose problems and provide resolutions where possible.Source and order parts including obscure/special order parts.Supply customer with quotations and following these up to secure orders.Process warranty claims.Monitor and maintain stock levels.Updating parts manuals to ensure they hold the latest information.Build relationships with suppliers.Read parts manuals and identify specific item requirements.Work alongside the warehouse to ensure that parts are logged and stored correctly.Liaise with the sales team to keep them informed of any product changes or new details.Scheduling work and managing engineer’s diaries. Personal Attributes: Previous experience working within a parts department.Experience within a company working with electrical and mechanical parts.Good IT skills.Must know how to read parts manuals and identify specific item requirements.Desire to learn and develop your knowledge within the company.Work well as a part of a team.Strong organisation skills.Excellent communication skills both written and verbal.Interested in parts and machines, with a want to understand how they work. Offering £28,000- £35,000 per annum this position with a profit share company bonus paid after a successful 6 month probationary period. The Technical Parts Specialist role offers great progression and development opportunities and would be best suited to someone who has worked within a mechanical or electrical parts department and there are promotional opportunities both managerial or skills and knowledge based. If you would like to be considered for this position, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.