Average Training Manager salary in London

- Training and Competency Manager - London - c.£65,000 + Benefits Our client, a national wealth management firm, are looking for a T&C Manager to work with experienced and associate financial advisers to ensure they reach and maintain Competent Adviser Status (CAS). Role & Responsibilities: Identify individual and group training requirementsDeveloping and delivering their national training programmeCo-ordinating and leading the delivery of knowledge and skills training for advisers and supervisors to ensure Competent Adviser Status is achievedObserving live client meetings and creating roleplay opportunities to assess ongoing adviser’s competenceRecording one to one meetings with advisers and be responsible for advisers ongoing competence under SMCR.Collaborating with colleagues to maintain robust development plans and deliver relevant training based on team objectives Delivering company induction programmes to provide a positive introduction to the company for new entrants Do you have the following to apply? The Level 4 Diploma in Regulated Financial Planning Dip PFS is essentialJ07 (supervision in a regulated environment) or the equivalent would be a distinct advantage.Significant prior experience in a training and competency role, specifically with Financial Advisers.Experience of constructing financial planning advice would be advantageous Due to the high volume of applications received we are unable to respond to everyone directly. If you are not contacted within 7 working days, you have unfortunately not been shortlisted. Clayton Davies is acting as an employment agency on behalf of our client.

Training & Compliance Officer / Supervisor - Wealth Management General Contributions and Outputs Work closely with the Head of Compliance supporting all business areas across the group.Provide compliance guidance and training to relevant employees of the businessDraft and update training & compliance policies & proceduresHave confidence to challenge business decisions and processes to ensure that the business always remains compliant with FCA regulations, whilst also balancing commercial needs of the businessConduct regular internal reviews or audits to ensure that compliance procedures are followedProvide detailed management information for reporting purposesCollate information for monthly meetings including file reviews, breaches, complaints and provide feedback where necessaryEnsure any trading names are changed through the FCAAssist with sign off / implementation of internal policies, procedures and guidanceSupport with projects as directed by the Head of ComplianceProvide professional insight and suggestions with a view to creating process and performance efficiencies across the businessProvide generalist compliance advice to the business and support with the mentoring and training of team members. Comply at all times with the Compliance and Training and Competence procedures of the firm. Training & Compliance Monitoring Ensure that everyone connected to the firm’s regulated business has the skills, knowledge, and expertise to carry out their role appropriately (including non-advisory employees)With support from the Head of Compliance, develop clearly defined criteria and procedures, setting out the specific point when someone will be assessed as being competent.Measure and report meaningful KPI’s which reflect the needs of the business and allow for measurement of potential risk to the business.Maintain appropriate records to evidence compliance with the FCA’s Training and Competency requirements. Documenting the all aspects, from the recruitment of individuals, induction and initial training, through to attaining and maintaining competency. Ensure that the MI generated from the activities is being considered and any risks identified are being dealt with.Overseeing regular auditing to ensure compliance with FCA regulations.Interpret regulatory requirements and implement practical, compliant solutions.Keep up to date with regulatory developments and maintain CPD records to evidence this.Provide advice and guidance on all aspects of T&C including, file reviews, Consumer Duty gap analysis and implementation, financial promotion approval, recruitment guidance and implementation of T&C scheme.Ensure annual Fit & Proper assessments/ certification and code of conduct training records are robust and up to date.Oversee delivery of regulatory training to all team members e.g. AML and GDPR.Ensure the firm keeps up to date KPI data and management information, so that Consumer Duty reporting can be conducted at least annually.Ensure annual fit & Proper assessments/ certification and code of conduct training records are robust and up to date. Ongoing development and improvement of a clear and comprehensive T&C scheme which is appropriately personalised to the needs of the business and evidences the competency of relevant individuals. Recruitment & Approved Persons Ensure that the firm’s recruitment / human resources policies (for example diversity and inclusion) meet the regulatory requirements and are adhered toWork with the HR/Operations department to ensure the firms recruitment and onboarding process is adhered toEnsure all relevant information is obtained before submitting to the FCASubmit applications to perform controlled functions within the business including Directors, Advisers and Non-Executive Directors.Complete Form C's for individual functions that are no longer requiredEnsure that all individuals performing a Senior Management Function receive regulatory approval before commencing duties.Ensure that the fitness and propriety of all individuals performing a certified function is reviewed on an annual basis.Review on an on-going basis the firm’s reporting lines to ensure any changes in personnel are reflected in the firm’s documentation and communicated to all staff and the FCA.Ensure that all individuals performing a senior management or certification function are provided with a copy of the Regulator’s Code of Practice/Code of Conduct. Complaints Ensure all staff (including new staff) are aware of the firm’s complaints handling procedures.Under instruction from the Head of Compliance, review any complaints against the firm and dealing with them in accordance with the Regulator’s complaints handling rules and within Service level agreements.Where necessary liaise with clients to obtain a better understanding of the complaintEnsure complaint registers are maintainedComplete detailed investigation of complaints, identifying and analysing the root cause and refer to the Head of Compliance with findingsLiaise with 3rd parties such as PI Insurer and the Financial OmbudsmenIssue final letters to clients after investigationMaintain accurate records of all correspondence in relation to complaintsLiaise with providers/advisers/administration staff where necessary to resolve complaintsMake appropriate offers to complainants including redress/ex-gratia payment and issue final lettersEnsure all staff (including new staff) are aware of the firm’s procedures on financialEnsure all relevant records are maintained (register, copies of draft and published promotions etc). Systems and Controls Review any delegated activities on an on-going basis to ensure they are undertaken adequately and meet the firm’s needs.

Reed HR are currently recruiting for an exciting opportunity for a Training and Quality Manager to join our client on a full-time permanent basis. The 3 days per week in Epsom and c.2 days in Burnaston (South Derbyshire) on alternate weeks - averages’ as sometimes the nature of the projects that this person will be undertaking will mean that an element of flexibility is requiredHours: 9am - 5.30pm with an hour for lunch The role: The Training and Quality Manager will measure the impact and quality of academy programmes and training, in terms of learning outcomes.  The successful candidate will ensure that objectives are fully supported, that the academy is managing outcomes through strong commercial performance, driving transformation and enabling the delivery of a customer-first experience. Responsibilities: Proactively investigate and interpret data from both academy and other business areas in order to make recommendations for future programme improvement, supporting changeSeek out opportunities for working practice and system efficiencies, which will enable increased levels of automation and dashboard dataOversee course scheduling, ensuring that planning of training courses meets expected and predicted demands, and ensures the management teams can achieve licencing status requirements in a timely fashionEnsure trainer utilisation meets minimum required levelsEscalate any issues as appropriate and provide regular progress reports as per the reporting mechanisms provided, to ensure delivery of SLAs in line with contractual arrangementsManage programme of regular team meetings, to facilitate sharing of ideas and best practiceAct as first point of contact for all day-to-day team queriesTake the lead on special projects as requiredActively engage with teams to enable positive working practices and relationships and promote a collaborative relationship between the two offices Develop and deliver a planned calendar of curricula review to ensure that training programmes support business objectives and deliver positive outcomesDevelop and maintain process for quality assurance of all flex trainer activity (including Train the Trainer activity and on-going training delivery observation/feedback)Ensure processes in place for regular review of delegate feedback and make recommendations for change where appropriateAttend stakeholder meetings and relevant external events to stay up to date with new developments, to aid and inform future design process and contentActively seek out opportunities to work with/engage with wider business contacts to maximise opportunitiesOversee training curricula delivery to ensure that the training team adhere to best practice outcomes. In addition, ensure standard protocols to deliver high levels of professionalism, delegate engagement and consistent training outcomes are met. Provide feedback to trainers, post training observationDemonstrate ability to respond to, and support, the need for business transformation outcomes What we are looking for: Effective data analysis and interpretationStrong communication – written and verbalPeople management and developmentAgile and responsive to changePlanning and organisation/prioritisationSelf-motivatedClient focusedDrives continuous improvement Benefits include: Company carCompany pensionOn-site parking at the Epsom office24 days holiday, plus bank holidays