What we do

<p>AJ Bell is one of the UK&rsquo;s largest providers of online investment platforms and stockbroker services. With more than 480,000 customers and assets under administration exceeding &pound;75.1 billion, we succeed by providing award-winning investment products, backed up with excellent service and online functionality at a low cost.</p>
<p>Our head office is in Manchester and we also own a specialist financial publishing business called AJ Bell Media in London and recently acquired a tech start-up, Touch by AJ Bell, based in Bristol.</p>

What we stand for

AJ Bell is growing all the time, and so is its reputation. We now have more clients, employees and assets under administration than ever before.

What you'll get

External links

AJ Bell is looking for a highly motivated, skilled and ambitious individual to join our energetic in-house marketing team. Ideally, you will have a background in marketing and will display a keen interest and understanding of key marketing disciplines - including social media, email marketing and SEO. As our Marketing Communications Assistant, you will work closely with all areas of marketing and sales to raise the profile of our advised platforms; AJ Bell Investcentre, AJ Bell Touch and AJ Bell Custody Solutions. What does the job involve? The key responsibilities of the role are as follows: Social media: Liaising with internal stakeholders and wider marketing team to update and develop content calendars. Working with the Marketing Communications Team to support with planning, curation and implementation of a wide range of content for our advised social media accounts. Monitoring channel mentions and responding accordingly to potential leads and user comments. Working with the Business Development Team to plan, construct and deliver content from their channels in order to further raise their profile. Undertaking daily interactions to generate engagement and grow advised community. Ensuring that the copy used across our social media accounts is accurate, up to date and signed-off in line with our internal processes. Assisting in the development and deliverance of campaign activity. Email marketing: Preparing and coordinating with the wider marketing team for a wide range of email campaigns. Effectively build, manage and segment audience lists Create targeted email content that resonates with the audience’s needs and operational pain points. Construct and deliver optimised emails that align with the brand guidelines. Reporting on a wide range of campaign metrics such as open rates, click-through rates, and conversions to improve overall performance. Plan, build and maintain automation for a variety of communications. Website: Support regular updates, on-going development and general maintenance of the advised websites. Assisting in the production, sign-off and distribution of marketing materials and literature. Set-up and maintenance of HubSpot landing pages. Monitoring and analysing website analytics to report on key metrics with the aim of optimising and curating effective website content. Conducting keyword research to identify relevant and high-traffic keywords related to financial services and products for B2B audiences. Reporting: Conducting market research to support the development of ongoing marketing activities. Preparing and presenting regular monthly reports on marketing performance and acting on data-driven insights. Collaborating with other business areas to develop and track KPIs and metrics that align with the overall marketing strategy. Using data analysis tools such as Google Analytics and marketing automation software to track and analyse marketing performance and identify areas for improvement. CRM: Maintaining accurate and up-to-date data in the CRM system. Collaborating with the sales team to ensure that marketing campaigns and activities align with the overall sales strategy and support the sales pipeline. Additional: Supporting lead generation activities for advised platforms, and actioning succeeding feedback from the sales team. Embedding AJ Bell’s guiding principles and corporate guidelines in your way of working, ensuring communications are accurate, clear and not misleading to our customers. Building strong relationships with the marketing team and working proactively with colleagues in the wider business to ensure all content we publish is quality checked and appropriate for publication, and that we are targeting audiences in the appropriate way. We would like you to have: A degree-level qualification in Marketing or Business. Strong understanding and experience of using the Microsoft suite. Experience of using, and technical understanding, of social media platforms - LinkedIn, YouTube and X. Excellent time management and organisational skills. A strong desire to learn and develop skill sets within key marketing channels and disciplines. Strong communication skills. Strong attention to detail. The ability to take the initiative and work independently where necessary. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: Starting salary of 25,000 Generous holiday allowance starting at 25 days increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Marketing Communications Assistant

We are looking for an experience and enthusiastic Executive Assistant to join us on a 12 month fixed term contract to provide support to the Chief Risk Officer (CRO), Human Resources Director (HRD) and other Executives as appropriate. Key Responsibilities; Executive support; Managing diaries to support effective and efficient time management, taking account of prioritisation of commitments to include booking travel where required. Applying knowledge of priority subjects and stakeholders to monitor inboxes and take escalating action where required. Preparation and distribution of senior management meeting packs, e.g., Risk &amp; People Committees by ensuring papers are complete on time and up to the required standard and providing challenge to the authors where these are not met. Organise, attend, and take comprehensive and accurately recorded minutes at internal meetings and ensure follow up of actions arising. Ensure that the CRO and HRD are well prepared and briefed for any meetings that they are required to be involved with by: Helping to prepare research, reports, presentations, agendas, and meeting papers including formatting and re-structuring of documents Providing Support with any actions they have been assigned. Oversee Executive workloads: Assist them in meeting key objectives or other work they have been assigned. Where possible, field questions or process smaller pieces of work. Work with Finance and Compliance teams to maintain regulatory correspondence log. Maintain up to date CPD log for Executive to ensure certification requirements are met. Process monthly expense claims in timely manner. Provision of event management support for occasional activities such as conferences and events, held on or off site. You’ll have; Stakeholder management and engagement Ability to always maintain confidentiality and calm under pressure Excellent communication skills and relationship management Excellent IT skills, including Word, Excel, PowerPoint, and Outlook Accurate note taking skills Pro-active, self-motivated, and able to use initiative Working autonomously Excellent planning/organisational skills to meet deadlines Flexible and adaptable, co-operative, and supportive team player Accustomed to working in a fast-paced and deadline driven environment About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than 80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. In return for your hard work you will receive: Starting salary of 37,000 per annum Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Hybrid working policy (after initial training period) Casual dress code Contributory pension scheme On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Executive Assistant (12 Month FTC)

We're now recruiting an IT Asset and Supplier co-ordinator is responsible for maintaining accurate records of software, licenses and hardware assets used by Technology Services at AJ Bell. This hands-on role includes taking ownership of existing IT Asset processes, procedures and tools to ensure they are fit for purpose and provide a single version of the truth. Continuous improvement of IT Asset management will support improved contract, budget, security, support and lifecycle management. The IT Asset and Supplier Co-ordinator will work closely with all the teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular KPI and Management reporting as well as promoting awareness and following up on non-compliance. What does the job involve? Ensure new assets are added to the Asset Register at the time of purchase Complete reconciliations of virtual and physical assets against IT Asset register to ensure the register is up to date Remove decommissioned or end of life assets from the Asset register Reconciliation of licence entitlement v’s current use to ensure compliance, raising potential issues to cost centre owner for resolution. Review and analyse licence usage and make recommendations on appropriate agreement types. I.e. transactional v’s enterprise Co-ordination and planning of key events such as True-up’s and renewals Assist cost centre owners with the purchase of new licences or budgeting where requested Assist supplier owner/cost centre owner with provision of new contracts Management of contract renewals to ensure all contracts are either renewed or terminated in line with the contractual notice period. Raising payments and approving invoicing for new or renewed contracts Keeping accurate records of all existing and new contractions, including renewal date, notice period, contract overview and supplier detail Assist IT Service Manager(s) in understanding and management of existing and new contracts Identify opportunities to improve existing policies and procedures and introduce mechanisms which improve quality, efficiency and reliability Introduce structured methods and standards for asset management Involvement in delivering and adhering to asset management policies and procedures Maintenance and administration of asset management tools Assist IT Service Manager with the review and classification of new and existing suppliers, as per the classification matrix noted in the supplier management process document. Assist IT Service Manager with the management of Supplier and Contract records in Topdesk. Assist IT Service Manager with the management of third-party suppliers, including the attendance of service review meetings. Proficient in the use of Microsoft Word and Excel Background in technology service, commercial procurement, or financial services Knowledge of Microsoft and VMWare licensing models, desirable but not essential Experience in Asset, Supplier or Stakeholder Management, desirable but not essential Excellent time management skills, with the ability to effectively prioritise tasks and work to deadlines Excellent communication skills, both written and verbal Excellent interpersonal skills, a team player with the ability to work with multiple parties Strong analytical skills Detail oriented and highly organised A can-do attitude and willingness to learn. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than 80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. In return for your hard work you will receive: Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

IT Asset Coordinator

We're now recruiting a Senior Frontend Engineer to join our Investcentre team and help in enhancing our successful award-winning platform. You will be joining a team which has a philosophy of continuous improvement, and a strong focus on engineering excellence. What does the job involve? Agile methodologies and a passion for continuous improvement and working in a high-performance engineering team Work with the team to design and deliver high quality products At AJ Bell we pair, and you, in most cases will pair with other members of the team Competence, knowledge and skills Expertise in building modular and reusable components for Single Page Applications with one or more of the following frameworks: Angular, React, Vue, Svelte, etc. Good knowledge of JavaScript (ES5/6 and up) Experience with at least one version control tool: GitHub, BitBucket, GitLab, etc. Experience with at least one UI framework: Bootstrap, Tailwind, Material, etc, Experience of common Frontend styling paradigms: BEM, CSS modules, CSS in JS, etc. Knowledge of general Frontend tooling (particularly Node.js and npm) Knowledge of writing unit tests Knowledge and interest in asynchronous and event-based Frontend tooling: RxJS, Ngrx, Redux, etc. Knowledge and interest in writing end-to-end journey tests using tech such as Cypress, Nightwatch, Webdriverio, Protractor, etc. Knowledge and interest in Web APIs Practical experience of solving inconsistency across multiple platforms (IE11, Safari, Firefox, Chrome on Windows or Mac) Familiar with CI/CD practices Understands principles behind highly performing web pages Agile / Scrum / Kanban Strong communication skills, written and verbal Very motivated with high levels of drive and enthusiasm E-commerce and/or financial services experience AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than 80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the Sunday Times '100 Best Companies to Work For’ for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: Competitive starting salary Generous holiday allowance of 27 days, increasing up to 30 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Free gym Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.