What we do

An exciting opportunity to join&nbsp;a Commercial Building Contractor&nbsp;this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The&nbsp;Project Office Administrator&nbsp;role reporting to the&nbsp;Planning Team Leader, plays an integral part in ensuring customer issues are resolved in a timely manner.&nbsp; An important role, driving our customer first value as contracts are delivered by our operational teams. The role includes: Managing inbound customer contact in a timely manner Provide back support and cover customer services including reporting residents issues. Production of and management of Contract documentation including H&amp;S packs Raise and distribute purchase orders for regional and office e.g Skip replacements and stores orders Prepare survey administration for distribution regarding installations Issue correspondence to residents including appointment letters, newsletters and care leaflets Champion excellent customer service and our Customer first culture. Communicate effectively, ensuring residents issues are understood and where necessary any individual special requirements are dealt with sensitively. Experience required for this role: Previous experience of working in a customer services role&nbsp; Great customer skills Word and excel to intermediate level Experience of data input and customer record maintenance Analytical and systematic approach, familiar with quality systems and processes Self-starter with keen attention to detail and well organised. Strong communications skills, positive can-do attitude and a team player Why Join Us? Highly Competitive salary 31 days holiday, increasing to 33 days after 2 years of service Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships to name a few Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts &amp; freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Opportunities for career growth and development This is full time Monday to Friday office-based role - free parking&nbsp;&nbsp; Our Company is committed to monitoring &amp; aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Project Office Assistant

Are you a Fenestration Surveyor seeking a new opportunity with OTE of up to 65k PA plus?&nbsp;We are looking for Surveyors across the UK in our residential sector due to growth. Our Surveyors are responsible for verifying the customers contractual requirements and providing accurate measurements and drawings to facilitate a timely and successful installation. Our&nbsp;Surveyor's&nbsp;are excellent communicators and provide outstanding service to our customers. What the role entails Arranging with the&nbsp;customer to carry out their technical survey in line with our survey completion targets Travelling within the region to undertake the customer’s survey following our high standards, to ensure accurate measurements and drawings are provided in line with our Right first time, methodology Confirm with the customer all details and designs ordered are suitable, ensuring they are happy to proceed and have a full understanding of what they have ordered as well as offering solutions where applicable.&nbsp; Liaise with the wider team reporting any discrepancies or changes which need to be made after surveying the customers property Input survey details onto the survey network and order materials as required. Dealing with any issues or changes that may occur in a timely manner What we Need Customer Focus, with excellent people&nbsp;and communication skills NVQ level 3 in Surveying or equivalent experience of surveying in the window and door industry Previous experience or equivalent qualification, of installing uPVC products. Proficient IT Skills including Microsoft Office Ability to multi-task, organise and good problem solver. Full driving licence What we Offer Competitive basic salary with potential earnings between 35- 65k PA including bonus Company Car&nbsp; Employee Product Purchase and Staff Benefit Scheme Access to a wide range of Wellbeing benefits, such as your birthday off, 24hr remote access to a doctor and paid time off to volunteer 31 Days Holiday including Bank Holidays, increasing to 33 days after 2 years of service Our Company is committed to monitoring &amp; aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.