Working at Convergys UK LTD

About us

130,000 Employees. Unlimited Opportunities.

As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, you’ll be joining a team of people who are passionate about delivering great experiences for customers - a team that is trusted to run customer services, technical support and sales operations for household names in Financial Services, Telecommunications, Retail, Technology and Utilities.

Now established in the UK for over 20 years, we’re looking for people to support our continued growth across 11 locations in Manchester, Newcastle, Belfast and Derry/Londonderry.

Here at Convergys, we believe in providing real opportunities for our people to grow and realise their full potential. From first class training to global career pathways, you’ll get all the support you need to help you achieve your goals, whether that’s learning new skills, or just getting some great experience under your belt.

There's some great rewards and benefits on offer too, including medical and dental cover, and mobile phone discounts.

Walk into any of our contact centres and you’ll feel the buzz and energy about the place. There's always loads going on, from fun days to fundraisers, to smaller team events. There's something for everyone, and we’d love you to be part of it.

We believe the best way to find out what it’s really like to work with us is to ask our people. Check out our videos and find out what our teams have to say about life at Convergys…