Working at Marston Holdings Ltd

Marston Holdings began enforcing court orders almost 40 years ago. Since then, we have grown organically and through acquisition to provide a multitude of end-to-end services that support the implementation of public policy.

We now recover over £850m each year on behalf of the taxpayer, as well as serving private and commercial clients.

We support the government, utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

Marston Holdings is made up of several companies located across the UK, across the majority of counties and districts in fact. We have head office staff, Customer Service Assistants, Engineers, Developers, Designers, Consultants, Officers, Agents, Sheriffs and other roles.

Project Centre is our design, engineering and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable and safe.

Vortex provides air quality monitoring solutions that can help the private and public sector achieve their net zero goals.

NSL has a variety of roles helping to deliver on-street and back-office services to the public and private sectors including comprehensive parking enforcement and street management solutions.

Engage is a technology-driven field services provider that conducts over 50,000 visits to people, businesses and their properties every month across the UK and Ireland.

 

Marston Holdings is committed to embedding our organisational values, which strive for a truly diverse and inclusive workforce that reflects the communities in which we operate. Our people are at the core of our business and key to our success.

Our culture, values, and business strategy ensure effective organisational growth and longevity. Employee engagement is key to our success and we truly value and welcome the thoughts, opinions, and input of our colleagues. With a variety of contribution platforms, including employee consultation committees, pulse surveys, working groups and other forums, we ensure that everyone’s voice is heard. We recognise and celebrate difference, which plays an important part in the direction our business takes.

We have long standing accreditation with Investors in People, the internationally recognised standard for people management. Most recently securing the We Invest In People Award at Platinum level placing us in the top 2% of all Investors in People accredited organisations. This demonstrates a Group-wide, long term commitment to consistently meeting the highest standards and continuous improvement in terms of leadership and people management.

Apprenticeships
People development is an integral part of our people strategy, developing our colleagues to build existing and new skills, knowledge and expertise within our organisation is invaluable and one of our key objectives.
Marston Holdings is proud to be members of the 5% club, which is publicly recognises our commitment to driving ‘earn and learn’ skills training opportunities. We are current Bronze award holders meaning we are on the path to achieving 5% of all our employees being on an earn and learn programme.

We offer a wide range of apprenticeships across all UK Nations, from levels 2 administration through to level 7 degree and master programmes. By working closely with carefully selected apprenticeship providers we can offer new and existing colleagues the opportunity to gain practical and relevant experience along with a nationally recognised qualification.

All of our apprentices achievement are celebrated through internal communications and in recognition of their efforts and development each receive a Shining Star Award upon successful completion. Further to this we hold our annual Apprentice of the Year awards where apprentices are nominated by colleagues for their outstanding achievements.

Quote: 'We are delighted that a member of our team has won the Apprenticeship of the Year. The award is a real testament to the hard work and dedication they have put into the course; alongside the support received from their manager. From starting the course in April 2022, it is clear that the knowledge and skills they have learnt and continue to hone are being put to excellent use in their work, making a real difference in the output produced by not only themselves but also the colleagues in their team."

Ethics
Ethics are at the forefront of everything we do.
We have a multi-layered ethical governance structure spanning all the businesses within our Group. This includes an Ethics Committee, which is an internal mechanism for examining ethical issues within the business and ensuring that we work and treat people fairly. Three Executive Board directors are members of this committee.

We regularly commission ethical governance audits from external contractors to assess the cultures and behaviours of our organisation. Our work has been overseen by an Independent Advisory Group since 2013. The group meets a minimum of five times each year and challenges our business culture and ethical practices, assessing whether proper ethical standards have been applied.