Working at PACT

Pact is a national charity that provides support to prisoners, people with convictions, and their families through a range of services, including:

• Prison-based family engagement workers.
• Prison visitors’ centres.
• In- prison visitor support, supervised play, catering and enhanced family activities.
• Prison and community based relationship and parenting education programmes.
• Court and community family support.
• ‘Through the Gate’ and community based mentoring and befriending programmes.
• National helpline and digital information service

Our Vision

Our vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued.

Our Mission

Our mission is to support prisoners and their families to make a fresh start, and to minimise the harm that can be caused by imprisonment on people who have committed offences, on families and on communities.

Our Values

• Believe: To respect the innate dignity and worth of every human being, and believe in the possibility of their rehabilitation and redemption, no matter what they have done.
• Listen: To consult and involve users of our services to ensure that we remain responsive and sensitive to their needs.
• Respect: To respect and value diversity and promote equality of opportunity.
• Co-operate: To be a collaborative organisation, working co-operatively and in a spirit of partnership with the Prison Service and organisations with whom we share objectives and where this may result in improved outcomes.
• Learn: To be a learning organisation, committed to developing our people, and to learning from others and from each other.
• Excel: To provide quality services, and to monitor and evaluate our work.
• Involve: To encourage and facilitate the involvement of volunteers and community and faith-based organisations to harness the goodwill, skills and energies of individuals who share our goals and values.
• Connect: To break down barriers between the prison system and communities.
• Create: To be innovative and develop models of working and best practice which may be mainstreamed by Her Majesty's Prison Service and others