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Welcome to PIB Group (‘PIB’). We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK

What you'll get

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The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective. In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator’s guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager &amp; Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology &amp; electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning &amp; development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. &nbsp;If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. &nbsp;PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-215 533

Data Protection Business Partner

The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective. In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator’s guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager &amp; Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology &amp; electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning &amp; development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. &nbsp;If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. &nbsp;PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-215 532

The Role: IT Service Desk Analyst To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services. This includes: End-User Computing (EUC) Application Support Email File Management Identity Access Management Managed Print Services The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. Responsibilities: Take full responsibility for managing service requests, incidents, and problems from start to finish. This encompasses logging, triage, responding promptly, providing regular updates, and achieving resolution. Provide timely support for hardware, software, access issues, and essential bespoke internal applications. Ensure strict adherence to agreed Service Level Agreements, both internally and externally, and handle any breaches by following escalation procedures. Escalate complex issues to the Service Desk Manager, Infrastructure Manager, or other relevant IT teams as necessary. Execute the starters, movers, leavers process, ensuring alignment with predefined group policies. Maintain appropriate auditing, monitoring, and reporting mechanisms for all relevant services. Act as the principal point of contact between internal end users and external suppliers. Work independently and collaboratively within the team to ensure tasks are executed with precision, accuracy, and cost-efficiency. Proactively identify and address trends related to Service Management to enhance the overall user experience. Maintain and support the IT hardware and software desktop environment. Have a strong focus on continual service improvement. Assist in the development of Service Desk processes, policies, and documentation. Experience, Knowledge &amp; Skills: GCSE Maths and English (or equivalent) Awareness of ITIL processes and other industry standards &amp; best practices. Knowledge of computer hardware systems. Familiarity with general operating systems and Office software. Technical Support / Problem Solving, incident management &amp; request fulfilment skills Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive problem solver and independent thinker Can prioritise and manage a demanding and agile workload. Excellent communication and stakeholder management capability Attention to detail Ability to think laterally Resilient and positive Structured and organised Collaborative team player Proactive quick learner Flexibility to travel Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology &amp; electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning &amp; development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-215 720

IT Service Desk Analyst

The Role: We have an exciting opportunity for an&nbsp; Assistant&nbsp;Group&nbsp;Payroll&nbsp;Services&nbsp;Manager &nbsp;to join our Payroll Team based in our Retford office.&nbsp; The Payroll Services Team are passionate, highly organised and pride themselves on providing outstanding transactional payroll support to approximately 3,000 colleagues and managers across the PIB Group, in a high volume, fast paced environment. The role requires excellent attention to detail and exceptional customer service and proven experience of payroll.&nbsp; Responsibilities:&nbsp; Oversee the management of&nbsp;the&nbsp;end-to-end&nbsp;payroll processing for multiple payrolls&nbsp;to ensure smooth running of the payroll function.&nbsp; Contribute to the training and development of the payroll team, guiding them and tailoring training plans to fit the purpose.&nbsp;&nbsp; Assist the Group Payroll Services Manager to assess long term payroll trends.&nbsp; Prepare&nbsp;and complete audits and reporting&nbsp;when due.&nbsp; Liaising with high-level&nbsp;stakeholders and&nbsp;management.??&nbsp; Handle and resolve payroll queries&nbsp;in a timely manner&nbsp;and with care.&nbsp; Revise and process auto-enrolment&nbsp;for our company&nbsp;pension&nbsp;scheme.&nbsp; Oversee our annual&nbsp;P11D&nbsp;process and&nbsp;submissions&nbsp;to HMRC.&nbsp; Analyse,&nbsp;process&nbsp;and report&nbsp;on&nbsp;Gender Pay Gap.&nbsp; Revise the team’s Standing Operating Practices (SOPs) to ensure their actions reflect the written processes,&nbsp;current legislation, and the new HR and Payroll system.&nbsp; Meet your targets and those of the&nbsp;team as a whole.&nbsp; Assist&nbsp;in compliance with all the payroll financial and legal requirements,&nbsp;responsibilities&nbsp;and obligations.&nbsp; Assist&nbsp;with accounting procedures and systems used by the organisation.&nbsp; Assist&nbsp;in the&nbsp;preparation of the monthly payroll statistics.&nbsp; Assist&nbsp;with the recruitment of team members, subject to agreed criteria.&nbsp; Assist&nbsp;in developing plans for team activities to include payroll strategy to achieve agreed targets and effective planning.&nbsp; Set an example for team members of commitment, payroll and financial activities, work ethics and habits and personal character.&nbsp; Maintain accurate payroll, associated financial and other records and activities. &nbsp;&nbsp; Adhere to all organisation policies and procedures.&nbsp; Experience: Must have experience in leading and managing a team.?&nbsp; Must have at least&nbsp;5&nbsp;years’ continuous experience working in a payroll function with end-to-end payroll lifecycles.?&nbsp; Must have excellent customer service and attention to detail.??&nbsp; Must have excellent stakeholder management.??&nbsp; Must have Tupe/ Integration experience.&nbsp;&nbsp; Must perform under pressure.??&nbsp; Global experience is&nbsp;preferred.&nbsp; Workday system knowledge is&nbsp;preferred.&nbsp; Further information As well as a competitive salary?we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days.&nbsp;&nbsp; Death in Service benefit of x4 salary.&nbsp; Company pension scheme.&nbsp; Enhanced&nbsp;maternity and paternity leave packages.&nbsp; A flexible benefits package which allows you to add&nbsp;additional&nbsp;benefits to your overall package.&nbsp; Our benefits portal offers discounts on technology &amp; electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.&nbsp; Referral schemes.&nbsp;&nbsp; Discounted rates on PIB products.&nbsp; We offer a first-class employee benefits and welfare package to support our employees with&nbsp;financial management, cycle to work scheme, counselling support,?health screening, will writing, menopause support, books, stopping smoking and much more.&nbsp; If supporting the local community, engaging with&nbsp;charities&nbsp;and having the opportunity to ‘give something back’ interests you, you&nbsp;have the opportunity to&nbsp;take an extra day to support this with a&nbsp;Volunteering Day.&nbsp; We also offer a wide range of discounts including?a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.&nbsp; PIB has a comprehensive learning &amp; development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development.&nbsp; Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.&nbsp; PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.&nbsp; We are proud of our success and growth and have been recognised for many industry awards across our business.? If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.?&nbsp;PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.&nbsp;We would love to hear from you if you want to hear more about opportunities in PIB.&nbsp;&nbsp; We are an&nbsp;equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate&nbsp;on the basis of&nbsp;race, colour, gender, religion, disability, age, sexual&nbsp;orientation&nbsp;or any other characteristic protected by law.&nbsp; REF-215 688