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What we do

Techtronic Industries (UK) Limited is part of the global TTI group, a&nbsp;world leader in cordless technology spanning Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products for the professional, industrial, DIY and consumer users in the construction, industrial, commercial, infrastructure, power utility, MRO, and consumer home markets.
Some of our&nbsp; brands are household names, such as: Milwaukee, Ryobi, VAX, AEG, Dirt Devil and Hoover.
TTI UK specifically distributes Milwaukee and Ryobi products through a variety of channels to retail customers and end users.
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What we stand for

TTI is a global strategy-based organization. We have been diligent in researching and refining the key concepts for ongoing sustainability and growth.

What you'll get

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TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story. Ignite Your Career as a JSS M&amp;E Specialist! Are you ready to take your career to the next level? We're on the hunt for a passionate and skilled Mechanical &amp; Electrical (M&amp;E) Specialist to join our highly successful Milwaukee JSS Team! The role covers an expansive and exciting territory, stretching across the South-East of England. As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. A company vehicle &amp; fuel card A hotel card for business use (when required) Lunch allowance when travelling 25 days holiday 8 bank holidays Private Medical &amp; Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. What is the Milwaukee JSS team? The Milwaukee Job Site Solutions (JSS) team consists of experienced, trade-focused solution specialists. The team includes plumbers, electricians and builders who all understand the demands of a modern professional job site. Our team work closely with professional tradespeople across the country, the JSS team members bring expert knowledge and cutting-edge technology with them - ensuring the selection of tools our users have on hand, their ways of working and their site’s efficiency and safety are maximised. You'll manage and grow a portfolio of existing customers, explore new prospects, and develop opportunities for both current and new products. You'll also prepare for future market trends by offering value-added solutions through demos and presentations. Working within the JSS team does require heavy lifting and manual handling of our tools. Key Responsibilities Plan and manage your personal customer portfolio according to the business strategy and agreed goals and objectives. Demonstrate the range of industry specific products and accessories to new and existing customers and convert providers to the Milwaukee brand. Provide efficient solutions and technical support on the Milwaukee innovative range of products and services. Influence end-user specifications to gain approval for Milwaukee solutions, emphasising the technical advantage over competitor products. Train &amp; educate end users in the performance advantage and safe use of Milwaukee products. Ensure all the Company products and services are continually promoted through regular contact with existing customers and prospects and follow up leads for new business opportunities. Set relevant call objectives in CRM and plan follow-up actions in order to further develop and penetrate accounts. Update CRM daily to ensure a broad but detailed range of information is maintained. Maintain a high level of product, trade and application knowledge. Liaise with the product and marketing teams and update on specific sector needs and competitor developments, market trends and competitor activity. Attend trade shows, exhibitions and corporate events. Carry out any other ad-hoc responsibilities assigned from time to time by the Line Manager. Skills/Experience Minimum 3 years successful sales experience in a similar industry, preferably working with end users and associated distribution outlets. Able to demonstrate an understanding of the decision-making process and structure of medium to large end users within the Construction related sector (ideally selling into the electrical trade, targeting Domestic and Commercial companies). Ability to demonstrate successful Account Management skills and business growth opportunities with key decision makers. Practically minded with a technical/mechanical aptitude and willing and able to learn and apply new product or technical knowledge Determination to build a career with a forward-thinking business Strong communication, presentation, negotiation and relationship building skills both internally and externally Strong IT skills e.g. CRM, MS Office, PowerPoint, Internet etc Excellent planning and time management skills Outgoing and likeable personality who can work as part of a fast moving and growing team Self-motivated and able to recognise new business opportunities Must be willing to work away from home when necessary and occasionally weekends (agreed in advance) Must be comfortable with lifting and manual handling of tools, with correct aids or/and support and posture. Some of our tools can weigh beyond 25 kgs. Full UK Driving Licence

JSS Mechanical & Electrical Specialist

TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story. Join Our Dynamic Team as a JSS Rail Specialist! Are you passionate about rail solutions and eager to make a significant impact? Milwaukee Job Site Solutions (JSS) UK is on the lookout for a dedicated and enthusiastic JSS Rail Specialist to join our thriving team! As a JSS Rail Specialist, you will play a crucial role in our success, covering a diverse and expansive territory that includes Devon, Cornwall, Dorset, Bristol, Oxfordshire, Berkshire, and South Wales. Your expertise will help us continue to deliver outstanding solutions and services to our valued clients. The successful individual in this role will be responsible for managing and developing a portfolio of existing end user customers and investigating prospective new customers within the target sectors. You will be responsible for developing opportunities for both the existing and new product range and prepare for future market developments by providing added value solutions through demonstrations and presentations. Working within the JSS team does require heavy lifting and manual handling of our tools. As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. A company vehicle &amp; fuel card A hotel card for business use (when required) Lunch allowance when travelling 25 days holiday 8 bank holidays Private Medical &amp; Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Key Responsibilities Plan and manage your personal customer portfolio according to the business strategy and agreed goals and objectives. Demonstrate the range of industry specific products and accessories to new and existing customers and convert providers to the Milwaukee brand. Provide efficient solutions and technical support on the Milwaukee innovative range of products and services. Influence end-user specifications to gain approval for Milwaukee solutions, emphasising the technical advantage over competitor products. Train &amp; educate end users in the performance advantage and safe use of Milwaukee products. Ensure all the Company products and services are continually promoted through regular contact with existing customers and prospects and follow up leads for new business opportunities. Set relevant call objectives in CRM and plan follow-up actions in order to further develop and penetrate accounts. Update CRM daily to ensure a broad but detailed range of information is maintained. Maintain a high level of product, trade and application knowledge. Liaise with the product and marketing teams and update on specific sector needs and competitor developments, market trends and competitor activity. Attend trade shows, exhibitions and corporate events. Carry out any other ad-hoc responsibilities assigned from time to time by the Line Manager. Skills/Experience Minimum 3 years successful sales experience in a similar industry, preferably working with end users and associated distribution outlets. Able to demonstrate an understanding of the decision-making process and structure of medium to large end users within the Rail sector. Ability to demonstrate successful Account Management skills and business growth opportunities with key decision makers. Practically minded with a technical/mechanical aptitude and willing and able to learn and apply new product or technical knowledge Determination to build a career with a forward-thinking business Strong communication, presentation, negotiation and relationship building skills both internally and externally Strong IT skills e.g. CRM, MS Office, PowerPoint, Internet etc Excellent planning and time management skills Outgoing and likeable personality who can work as part of a fast moving and growing team Self-motivated and able to recognise new business opportunities Must be willing to work away from home when necessary and occasionally weekends (agreed in advance) Must be comfortable with lifting and manual handling of tools, with correct aids or/and support and posture. Some of our tools can weigh beyond 25 kgs.? Full UK Driving License

JSS Rail Specialist

TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story. We have brand new JSS Automotive Van Sales Specialist positions available within the Milwaukee JSS Van Sales team! Due to continued growth we have a number of opportunities which we are recruiting for in the South of the UK including the following territories; Enfield (Ideally Located in Watford and Harrow ) and Dartford (Ideally Located in Romford, Ilford, Bromley and Croydon). The successful individual in this role will be responsible for managing and developing a portfolio of independent garages, body shops and commercial vehicle workshops in conjunction with Milwaukee’s largest Automotive partners. You will be responsible for developing opportunities for both the existing and new product range and preparing for future market developments by providing added value solutions through demonstrations and presentations. Working within the JSS team does require heavy lifting and manual handling of our tools. As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. A company vehicle &amp; fuel card A hotel card for business use (when required) Lunch allowance when travelling 25 days holiday 8 bank holidays Private Medical &amp; Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Key Responsibilities Plan and manage your personal customer portfolio according to the business strategy and agreed goals and objectives to achieve 8 calls per day. Demonstrate the range of industry specific products and accessories to new and existing customers and convert providers to the Milwaukee brand. Provide efficient solutions and technical support on the Milwaukee innovative range of products and services emphasising the technical advantage over competitor products. Train &amp; educate end users in the performance advantage and safe use of Milwaukee products. Ensure all the Company products and services are continually promoted through regular contact with existing customers and prospects and follow up leads for new business opportunities. Set relevant call objectives in CRM and plan follow-up actions to further develop and penetrate accounts. Update CRM daily to ensure a broad but detailed range of information is maintained. Maintain a high level of product, trade, and application knowledge. Liaise with the product and marketing teams and update on specific sector needs and competitor developments, market trends and competitor activity. Attend trade shows, exhibitions, and corporate events. Carry out any other ad-hoc responsibilities assigned from time to time by the Line Manager. Skills/Experience Must be confident dealing with a wide range of customers face to face at all levels and experience in the Automotive sector or associated industry preferred but not essential. Capable of planning, managing, and executing 8 calls per day. Practically minded with a technical/mechanical aptitude and willing and able to learn and apply new product or technical knowledge. Strong communication, presentation, negotiation, and relationship building skills both internally and externally. Strong IT skills e.g., CRM, MS Office, PowerPoint, Internet etc Excellent planning and time management skills Outgoing and likeable personality who can work as part of a fast moving and growing team. Self-motivated and able to recognise new business opportunities. Determination to build a career with a forward-thinking business. Must be willing to work away from home when necessary and occasionally weekends (agreed in advance) Must be comfortable with lifting and manual handling of tools, with correct aids or/and support and posture. Some of our tools can weigh beyond 25 kgs. Full UK Driving License essential and previous experience driving a large 3.5t panel van preferred but not essential.

JSS Automotive Van Sales Specialist

TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story. Join Our Team as a B2C Customer Services Agent and Elevate Your Career! Are you ready to make a difference? We're looking for a passionate Customer Services Agent to join our UK Operations Team! As a Customer Services Agent, you'll dive into the thrilling world of our fast-paced Operations department, working within our dynamic Customer Service, Business to Consumer team. You'll be based in our stunning, modern office in Marlow, Buckinghamshire. What You'll Do: Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer orders as per the internal sales order process Handle and respond efficiently to all general and order specific direct customer enquiries Manage return requests effectively, whilst ensuring all relevant systems are updated as per company procedures. Support with order status updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Effectively manage the complex customer complaints and escalate it to the right stakeholders to support resolutions Provide feedback on the efficiency of the customer service process and areas of improvement Communicate and coordinate with internal and third-party stake holders to include Sales and Marketing, Logistics and After Sales Support to manage queries Carry out other ad-hoc duties as required from time to time Why Join Us? Exciting Benefits: Free on-site parking at the office A non-contractual work from home option (ideally on successful completion of first 3 months of employment) 25 days holiday bank holidays Private Medical &amp; Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers Support towards Eye Sight Tests for DSE use On-site 3rd party restaurant and coffee shop in our offices Employee Wellbeing: Employee Assistance Programme with a confidential helpline available 24/7 Skills Required: Previous experience within a Customer Service position is essential Knowledge of CRM systems Understanding of relevant legislation including Consumer Rights Act and Distance Selling Regulations A self-motivated, passionate, and enthusiastic approach to work and providing excellent customer service. Excellent communication skills, both oral and written Outstanding verbal communication skills and with experience of dealing with challenging customer complaints Strong data entry, typing and analytical skills Professional and empathic approach to resolving issues Strong Ms Office Skills Excellent time management and goal orientated focus SAP and Salesforce knowledge is highly desirable If you're ready to bring your skills and enthusiasm to our team, we want to hear from you! Apply today to embark on this exciting new career journey with Techtronic Industries UK!