What we do

VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestl&eacute;, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave&trade; Reports, which name WPP as a &ldquo;Leader&rdquo; in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. As the world&rsquo;s most advanced and largest creative company, VML&rsquo;s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, S&atilde;o Paulo, Shanghai, Singapore, and Sydney.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers, testers, operators and many more that together help some of the world&rsquo;s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson &amp; Johnson, Nestl&eacute;, Sainsbury&rsquo;s, Selfridges, Shell and Tiffany &amp; Co.
We&rsquo;ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia.

Who you'll work with

Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we&rsquo;re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our clients&rsquo; successes and believe that anyone can show creative bravery no matter what their role is in the team.

IT Compliance &amp; Controls Manager needed to join our team in Watford. The opportunity: You will be a key member of our IT Team, helping to ensure there is a robust data &amp; technology controls framework. This role offers an excellent opportunity to make a genuine impact on the company’s risk and compliance frameworks across the EMEA region. What you’ll be doing: This position will involve the following tasks/deliverables: Establishing, embedding and enhancing a comprehensive data and controls framework across the EMEA region that reflects WPP guidance; Conduct regular checks and operational audits to ensure adherence to the data and controls framework; Identifying potential risks and control deficiencies, and recommending appropriate actions to mitigate these risks and deficiencies; Preparing detailed audit reports, highlighting findings, recommendations, and opportunities for continuous improvement; Collaborating with stakeholders from across the business to foster a culture of compliance and risk management; Monitor and track the implementation of audit recommendations, ensuring timely and appropriate remediation actions are taken; Staying updated on changes in regulations, industry best practice and WPP guidance to ensure the data and controls framework remains effective and up-to-date; Provide training and guidance to internal staff on internal controls, compliance and risk management principles. What we want from you: Strong knowledge of accounting principles, regulations and auditing standards; Proficient in conducting audits, risk assessments, and control evaluations. Excellent analytical and problem-solving skills; Proficient in using audit software and other tools like Microsoft Excel, Word and PowerPoint; Excellent verbal and written communication skills, with the ability to clearly and concisely present findings and recommendations to stakeholders at various levels; Strong organisation and time management skills to effectively prioritise tasks and meet deadlines; Ability to work collaboratively as part of a team as well as independently. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson &amp; Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany &amp; Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity &amp; Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn and X. When you click &quot;Submit Application&quot;, this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our Californina Recruitment Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

IT Compliance & Controls Manager

Senior Business Consultant needed to join our Consultancy team, here at VML Enterprise Solutions. T he opportunity: We are seeking an experienced and driven Senior Business Consultant to join our dynamic Business Services team. In this role, you will be a trusted advisor to our clients, leveraging your deep industry expertise and collaborative leadership style to drive impactful business outcomes. You will champion our people-first approach, fostering a culture of empowerment, growth, and continuous improvement within the Business Consultancy team and across the organisation. Other core elements of this role will be: Passionate about understanding and solving complex problems for our clients within an ever-changing digital landscape Using advance communication skills to unpick client problems rapidly, getting to the core of how we can support, often in situations that lack clarity Leading teams of cross functional skill sets to work together to create coherent answers to client questions, through high-quality outputs, Listening to client challenges and using client knowledge to spot opportunities for other ways we can help the client outside of the core engagement What you’ll be doing: You will have a strong consultancy background or acted as a Senior Business Leader with in-depth specialist sector knowledge across a minimum of 1-2 areas (ideal sectors include retail, FMCG/CPG, B2B, automotive) Key responsibilities: Client Engagement &amp; Relationship Management: Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders. Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives. Proactively identify and pursue opportunities to expand existing client relationships and generate new business. Team Leadership &amp; Development: Lead, mentor, and coach the more junior consultants, fostering a collaborative and high-performing environment. Inspire and empower team members to take ownership, develop their skills, and reach their full potential. Promote knowledge sharing and best practices across the team and wider organization. Strategic Consulting &amp; Solution Delivery: Leverage your expertise in e-Commerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions to clients. Confident communicator who can articulately ask questions and actively listen in order to get to the core of the client problem Being comfortable with 'grey’, bringing clarity to ambiguous situations and utilising your advanced problem-solving capability to quickly analyse complex business problems and independently overcome obstacles. A lateral thinking who is able to step back to assess the client ask from a broader perspective Conduct thorough business analysis, identifying pain points, opportunities, and areas for improvement. A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms, CMS, PIM etc. as well as software delivery methodology including agile Develop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions. Support the delivery function with business insights to help keep the business &amp; team focussed on outcomes Continuous Improvement &amp; Innovation: Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction. Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work. Contribute to the development and refinement of internal methodologies, frameworks, and tools What we want from you: Extensive experience in management or consultancy roles within the e-Commerce domain. In-depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive. Proven leadership skills with the ability to effectively lead and motivate cross-functional teams. Exceptional relationship-building and networking skills, with a knack for building rapport with senior stakeholders. Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies. Advanced problem-solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions. Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical audiences. Passion for client success and a commitment to exceeding expectations. Willingness to travel to client sites within the UK and potentially within the EU. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

Senior Consultant

3rd Line Infrastructure Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid roleand will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following tasks/deliverables: This position will provide technical escalation and project leadership across a range of business solutions and technical initiatives. Managing business infrastructure/applications on premise and cloud Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line infrastructure engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues What we want from you: Experience as a 3rd line infrastructure support engineer or similar role Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with CheckPoint and Fortinet firewalls Experience with Hyper-V and VMware Experience with Azure, AWS and GCP cloud environments Experience and understanding of networking principles and troubleshooting, Experience with VOIP solutions such as 3cx, understand the SIP/RTSP flow and apply it to troubleshooting Experience with automation platforms such as Ansible, Terraform, Chef, Puppet. Experience with endpoint security products like Sophos, Countercept, Microsoft Defender Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python or bash ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson &amp; Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany &amp; Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

3rd Line Infrastructure Support Engineer

Technical Architect required to work on an innovative platform project providing holistic AI solutions to our internal and external audiences. This is a complex and rewarding technical architecture role covering everything from IAM through to API design through to MDM. It will require significant core architecture experience and requires a level of pragmatism and consideration when making key design decisions, considering all the trade-offs, and being able to communicate direction and reasoning to our engineers and the with the wider senior stakeholders. The architecture role covers the application, integration, and data domains. You will need demonstrable experience of spearheading software architecture within fast-paced teams. You will need significant experience in designing for NFRs as well as functional requirements. As well as general software architecture skills, you will need specific experience with application and infrastructure architecture components in GCP, including serverless and containerised environments. What you’ll be doing: The successful candidate will be one of four technical architects responsible for the continued architecture and improvement of our platform. Your role will involve a large amount of technical architecture across the integration, application, and data model domains. You should be familiar with API design, data model design, designing for NFRs/quality attributes and making informed decisions about the architecture of the platform, considering all trade-offs and demonstrating reasoning for your decisions and directions. This is not a role for someone who doesn’t also love development. Whilst we have a team of engineers, you should be from a hands-on development background, and still hold the ability to read and peer-review the code of others. You need to be a great communicator: the role will include direct interaction with our clients, who include both technical and non-technical colleagues. We keep our knowledge relevant by continually looking for fresh technologies and innovative ideas, and sharing what we’ve learned with the team. As an architect you would be expected to exemplify this. What we want from you: Experience and knowledge of common GCP serverless components and how these are assembled to provide robust, highly-available and performant solutions Significant experience in designing (and documenting) architectures and applications in GCP, handling a wide range of technical and non-technical constraints/NFRs/Quality Attributes Significant experience with making key design decisions/architecture decision records, considering all trade-offs, and communicating decisions with reasoning and justification to a wide range of stakeholders Significant experience in API design, documentation, and versioning, including the implementation of common GCP components Experience leading a development team from a design and technical ownerships perspective In-depth knowledge of application architecture in GCP, including an understanding of appropriate technologies and patterns for a given use case Experience with estimating large-scale architecture change, identifying key risks and dependencies, forming a priorities roadmap and informing a programme/project plan In-depth knowledge and experience with designing applications in a containerised environment Hands-on development experience, ideally in Python, and familiarity with complex enterprise software and it’s challenges Experience of designing software to run in a multi-tenant environment Experience with data model design, simplification and standardisation Experience within complex and highly-integrated architectures comprising of disparate and 3rd party systems Written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles Automation and quality-first mindset, including Infrastructure-as-Code languages (e.g. CloudFormation, Terraform) and advocating developer quality through unit testing, code reviews and automated tooling. If you know some of this, even better: C4 Model for Software Architecture Applying DevOps principles The application of AI (in the context of model abilities and use cases) Headless architectures, and how these interact with the BE Python, React, TypeScript, JavaScript, Java CI/CD pipeline creation and maintenance Diagrams-as-code What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson &amp; Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany &amp; Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.