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Client OR Services OR Director courses

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  • Customer Service Level 3

    Online Learning College
    • 28 enquiries
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service is vital for any business and understanding how to provide quality care for clients is needed to move up to supervisory roles within a company. This Customer Service Level 3 course aims to teach the necessary requirements of those working in a business …
    £299
  • Bid Writing and Client Presentation

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...course, you'll delve deep into bid writing and client presentation, arming yourself with the knowledge to sway decisions in your favour. Imagine the doors opening when you can confidently pitch your services, understand the nuances of client needs, and showcase your unique selling points …
    Save 26%
    £14 £19
    • Online
    • 2 hours · Self-paced
    ...is set out as follows: Section 1: Introduction Section 2: Five Reasons Clients Choose To Sell Motives Section 3: 8 Keys to Clients Getting the Best Price Who are the best buyers for your clients? How to calculate cost EBITDA analysis Making an offer Preparation Looking …
    £40
  • Moving and Handling Clients

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...and safety risks to clients and care workers. Course modules Module 1: Preparing Clients and Environments for Moving and Handling Module 2: Using Manual Techniques to Assist Clients to Move from 1 Position to Another Module 3: Using Equipment to Assist Clients to Move from One Position …
    £341
  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...aspires to create a quality customer service team to improve their chances of converting potential clients into fully fledged customers. To achieve this, it is imperative to create an environment where customers feel appreciated and receive a service that feels sincere and genuine. This …
    £389
  • Customer Service : Dealing with Unprofitable Customers

    CPD Courses
    Customer Service : Dealing with Unprofitable Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Dealing with Unprofitable Customers In customer services Every customer is important, but some are highly significant and some simply aren't valuable as it takes too much effort to retain them; sometimes an organisation and a client simply aren't ideal …
    £12
  • Customer Service : Understanding your Customers to Drive Sales

    CPD Courses
    Customer Service : Understanding your Customers to Drive Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Understanding your customers to drive sales A customer is an individual who takes delivery of a product (good/service) from a company in return for a payment to the company. The customers are the assets of a company, especially the loyal ones as they …
    £12
  • Funeral Service Course

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...within funeral services. Anyone looking to understand mortuary practices and procedures. Funeral Director Mortuary Technician Grief Counsellor Funeral Arranger Crematorium Operator Bereavement Support Worker Funeral Service Course Module 01: Introduction to Funeral Service Module 02: …
    £12
  • Communication & Customer Service

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service Module 1 _Introduction to Customer Service & CRM Module 2 _Customer Service Techniques and Strategies Module 3 Customer Relationship Management (CRM) Systems Module 4 Customer Service Metrics and Performance Evaluation Module 5 _Creating a Customer Service Culture …
    £28.99
  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Manager Customer Service Assistant Customer Service Advisor Customer service Agent Customer Service Representative Customer Service Bundle: Course 03 Customer Service Bundle: Course 01 Customer Service Bundle: Course 02 Customer Service Course Assignment Customer Service Telephone Etiquette: …
    Save 13%
    £13 £14.99
  • Key Concepts in KYC and AML for Financial Services Professionals

    Skill Up
    CPD Accredited | Updated Lesson Plan | 10 CPD Points | Lifetime Access | Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...financial services sector. Legal professionals specialise in financial law and regulations. For this Key Concepts in KYC and AML for Financial Services Professional course, you don't need any formal qualifications. Key Concepts in KYC and AML for Financial Services Professionals: …
    Save 20%
    £12 £15
  • How to secure your first non-executive director role

    NEDonboard
    35-min webinar to understand the NED role and strategies to secure a first position
    • 10 students
    • Online
    • 1 hour · Self-paced
    • Tutor support
    ...inspiration. S. McEvoy The webinar is designed for those committed to become non-executive directors or trustees. There are no pre-requisites. To become a non-executive director and trustee. …
    £12
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    This one-day comprehensive Health and Safety for Directors and Senior Managers course highlights the human, economic and financial implications of non-compliance with health and safety legislation. It will help you to understand how to promote a positive health and safety …
    £240
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    Great service
    Face to Face Customer Service Course Telephone and internet-based customer service is now the norm, but face to face customer service is still a key skill in many sectors. Whether you are dealing with a customer complaint or meeting with a long-term client to discuss their needs …
    £20
  • Customer Services Certification Level 3

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    ...important in client interactions and how to communicate effectively; How to deal with a conflict to a customer’s satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best …
    £99
  • Customer Service Training

    EduGiant
    Skill Oriented | CPD Accredited | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...DEALING WITH DIFFICULT CUSTOMERS Dealing With Difficult Customers LEAP INTO CUSTOMER SERVICE! LEAP Into Customer Service! EXCEPTIONAL PHONE SERVICE Exceptional Phone Service WHY CUSTOMERS BUY FROM YOU! $$$ WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL …
    £12
  • Face to Face Customer Service Certification - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Face Customer Service Certification - CPD Certified Telephone and internet-based customer service is now the norm, but face to face customer service is still a key skill in many sectors. Whether you are dealing with a customer complaint or meeting with a long-term client to discuss …
    £99
  • Receptionist Training

    LearningPlanet
    This course is for any receptionist roles and roles for front facing customer meet and greet situations
    • Online
    • 2 hours · Self-paced
    • Tutor support
    ...telephone professionally while managing a busy front desk and dealing with visitors. Face to face customer service and reception skills go hand in hand as they are the director of first impressions. On reception, just the first few minutes of interaction with a customer or visitor …
    £12
  • Service Design Online Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | Online course | Live client brief
    • 14 enquiries
    • Online
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Create powerful service experiences across the front and back-stage in this highly immersive course. Join a real design team and work on a live client brief, and be guided through the process by a design lead. Real client brief for your portfolio During the Service Design course …
    Enquire for pricing
  • Strategies & Skills for Recruitment - Online Course - CPD Course

    Cambridge Open Academy
    CPD Certification Service Approved| 30 CPD Points| FREE Certificate +Two Premium Courses| Interactive Learning Materials
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Module 09: Candidate Interview Processes Module 10: Client Acquisition Module 11: Client Strategy in the Recruitment Sector Module 12: Client Management Module 13: Steps to Starting and Running a Successful Recruiting Service Aspiring recruitment consultants seeking foundational …
    £35
  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Create powerful service experiences across the front and back-stage in this highly immersive course. Join a real design team and work on a live client brief, and be guided through the process by a design lead. Real client brief for your portfolio During the Service Design course …
    Enquire for pricing
  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100
  • Safer Recruitment Training - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    ...Module 09: Candidate Interview Processes Module 10: Client Acquisition Module 11: Client Strategy in the Recruitment Sector Module 12: Client Management Module 13: Steps to Starting and Running a Successful Recruiting Service Aspiring recruitment consultants HR professionals …
    £65
  • Customer Service : Telephone Techniques

    CPD Courses
    Customer Service : Telephone Techniques | CPD Accredited | 10 CPD Points/Credits
    • 35 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Telephone Techniques The telephone is the most effortless path for your customers to reach your business should they have an issue or simply require information. This opens up the need to convey strong customer service via the telephone. The telephone …
    £12
  • Sales Mastery & Client Acquisition Course

    Recruitment Juice
    A Personalised, High-Impact, Blended Learning Programme to Unlock Your Sales Potential
    • Online
    • 8 weeks · Self-paced
    • Tutor support
    RECRUITMENT SALES MASTERY & CLIENT ACQUISITION A Personalised, High-Impact, Blended Learning Programme to Unlock Your Sales Potential 8 WEEK INTENSIVE COURSE THE JUICY BENEFITS Enhanced sales skills Successful client acquisition Confident deal closing Persuasive communication …
    from £79

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