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  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...essential elements of customer care, and how to implement plans and actions – that can lead to delivering at a level of ‘excellence’. Participants will learn about modern levels of service expectation, and the appropriate skills that they will need to develop and build in to their own …
    £354
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...managers who are carrying out a managerial role but who have not yet received any formal training by means of a formal management course and for those who have recently been appointed to a management position. It is also suitable for managers who are looking for a refresher management course …
    £390
  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Inter-personal Skills for Engagement & Buyer Personality Types Establishing a longer term relationship – and becoming a Key Account Next steps after sales closure Leaving and Impression Maintaining a favourable relationship Suitability – Who should attend? This course is targeted …
    £390
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - City of London
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...objectives and expectations. This is a practical course which involves group participation and tutor interaction and covers a range of activities. DELEGATE TESTIMONIALS “The course was absolutely excellent and I learned a huge amount. Tom was a very knowledgeable and motivational speaker …
    £780
  • Financial Management and Budgeting - 1 Day CPD Accredited Course

    HB Publications and Training International
    Free CPD certificate| CPD Points| Tutor led course| Your questions answered
    • 10 enquiries
    • Classroom - City of London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    ...at the right level to reflect my public sector role and experience. There was ample space for dialogue and discussion and it enabled me to develop clear actions to take forward. I would strongly recommend the course to any managers who want to understand how to take a more proactive …
    £420
  • Project Management Masterclass 26 - 28 August 2024, London

    Schultz Knowledge
    Your work in projects will be easier and shorter, start with the project idea and finish with the project report.
    • Classroom - North London
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    ...like to develop their skills to a master level and a certification to reflect this. • Qualification/s or experience in your subject area. • Applicants are expected to have a good command of both written and spoken English Project management is a contemporary career that is so generic …
    £750
  • Time management Masterclass 23 August 2024

    Schultz Knowledge
    Gain competencies in time management in classroom
    • Classroom - North London
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...like to develop their skills to a master level and a certification to reflect this. Applicants are expected to have a good command of both written and spoken English Schultz Knowledge is an CPD accredited Training Provider. The delegates will receive a CPD Certificate of Attendance …
    £300
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...15:30 Manager or Leader? A chance to understand the key differences between being a manager or a leader. What does each do and how do they depend upon each other. 15:30 - 16:00 Becoming a Leader. Plotting the journey from being a manager to becoming a leader, what are the key …
    £576
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...will be offered the opportunity to answer a short questionnaire to identify your own working style preferences12:30 – 13:30 Lunch 13:30 – 15:00 Feedback Skills – feedback is a vital skill when helping a person reach desired performance levels. Therefore, we will make sure that we …
    £576
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigger house, fame, a top management position, and so forth. In reality, success is the realisation of self-chosen goals. Personal development allows you …
    £576
  • Essential Advertising

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Advertising Objectives and Strategy (A review of how to set objectives and select from a range of strategic options.) 11:30 - 13:00 Delegates Advertising Review(Delegates evaluate and review each others examples) 13:00 - 14:00 Lunch How to brief and assess a media agencies performance 14:00 …
    £516
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence. It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 3 CPD points
    • Tutor support
    ...This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management techniques …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful presentation (Effective openers, the body of the presentation and closing methods.) 12:00 …
    £576
  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    ...to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) 11:00 - 11:15 Coffee Break 11.15 - 12:15 Negotiation Skills (A look at techniques that can improve the relationship between strategic partners) 12:15 - 13:00 Role Play …
    £576
  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Satisfactory Close Manchester Negotiating to a Satisfactory Close Nottingham Negotiating to a Satisfactory Close Birmingham Negotiating to a Satisfactory Close Bristol Negotiating to a Satisfactory Close Edinburgh Negotiating to a Satisfactory Close Leeds 09:30 - 10:00 Coffee & …
    £516
  • People Management Skills

    Practical Training for Professionals
    • 18 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult …
    £576
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Satisfaction as a Selling Tool course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Satisfaction as a Selling Tool London Customer Satisfaction as a Selling Tool Manchester Customer Satisfaction as a Selling Tool Nottingham Customer Satisfaction as a Selling …
    £516
  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the UK. CPD Value 5.5 Hours CPD = Continuous …
    £576
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...performance before it becomes a major issue. How to implement corrective measures and achieve a performance level that delivers results. A clear guide how to handle difficult conversations and produce a positive outcome for both parties. The creation of a personal performance improvement …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 112 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    ...against desirable qualities for a coach to possess) 12:15 Coaching process and key questioning skills (The three step coaching process is described, followed by a game? to explore questioning skills) 13:45 Understanding skills (This session gives a range of techniques to increase …
    £576
  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Overview When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques. The course …
    £576

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