Account Management Skills Public Course
Classroom based Account Management Skills course, with full trainer support
Powercall Global Training
Summary
- Certificate of completion - Free
- Tutor is available to students
Add to basket or enquire
Location & dates
End date: 19/08/2024
Additional info: 9:30am-5pm
Newman Street
West London
London
W1T3EJ
United Kingdom
End date: 24/09/2024
Additional info: 9:30am-5pm
Newman Street
West London
London
W1T3EJ
United Kingdom
End date: 30/10/2024
Additional info: 9:30am-5pm
Newman Street
West London
London
W1T3EJ
United Kingdom
End date: 14/11/2024
Additional info: 9:30am-5pm
Newman Street
West London
London
W1T3EJ
United Kingdom
Overview
Our Account Management Skills course equips attendees with tried-and-tested tools to gain significantly more from their account management activities. Attendees will learn how to assess the potential in their accounts, to evaluate their “quality” and how to create full-proof account plans in order to grow them consistently. It also addresses how to adapt our style of communication to meet the exact needs of our clients.
Certificates
Certificate of completion
Digital certificate - Included
Description
Our highly interactive Account Management Skills course includes:
- The Challenges of being an Account Manager
- Defining the Role of the Account Manager
- Account Managers: The Key Skills and Competencies
- Structuring your Account Plan
- Account Planning Tools- including Quality Index, SWOT analysis, CEDAC, SMART Objectives and Milestones
- How to Develop your Action Plan
- Defining Influence & Persuasion
- Communication Styles: How to adapt your approach to gain the best results from your clients
- How to Manage Stakeholders
- Account Meetings: The Best Way to conduct them.
- Managing the Quiet Times- how to stay in your clients’ minds without bothering them
Who is this course for?
This Account Management Skills course is perfect both for new account managers and for those looking to refresh their skills, including Account Managers, Key account Managers, Customer Success Managers, Relationship Managers
Requirements
There are no requirements in order to attend this Account Management Skills course.
Career path
This Account Management Skills course will assist attendees to gain skills that will enable them to be considerably more successful in client-facing roles such as account managers and sales professionals.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.