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Active Listening : Active Listening

Certificate QLS Level 1 | *FREE PDF Certificate* Tutor Support & Exam | 20 CPD Credits | Free Communication Skill Course

CPD Courses

Summary

Price
£180 inc VAT
Or £60.00/mo. for 3 months...
Study method
Online
Duration
80 hours · Self-paced
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Active Listening

Certificate in Active Listening QLS Level 1 Endorsed Certificate of achievement. Additional CPD Accredited Active Listening Certificate with 20 CPD points available without extra study. This Active Listening course comes with easy to understand e-learning study materials.

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. Active Listening course will help participants develop and practice their active listening skills.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Achievement

CPD

20 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Active Listening

What Will Students Learn?

  • Define active listening and its key components
  • Identify ways to become a better listener
  • Use body language to reflect a positive listening attitude
  • Understand the difference between sympathy and empathy, and when each is appropriate
  • Create a listening mindset using framing, positive intent, and focus
  • Be genuine in your communications
  • Understand the communication process
  • Ask questions, probe for information, and use paraphrasing techniques
  • Build relationships to create an authentic communication experience
  • Identify common listening problems and solutions

Course Syllabus

Unit 1 : The Basics of Active Listening

The Active Listening unit 1 covers the following topics:

  • What is Active Listening?
  • Demonstrating Listening
  • Tips for Becoming a Better Listener
  • Body Language Basics
  • Understanding Sympathy and Empathy
  • Creating the Right Mindset
  • Plus More

Unit 2 : Understanding the Communication Process

The Active Listening unit 2 covers the following topics:

  • The Communication Process
  • Probing Techniques
  • Paraphrasing Techniques
  • Echoing Techniques
  • NLP Tips and Tricks
  • Plus More

Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materialsCourse Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with CPD Course you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Active Listening

Requirements

Active Listening

There is no particular entry requirement. We do not ask for any previous qualification or experience.

Option 1

Active Listening Certificate QLS Level 1 endorsed by Quality Licence Scheme

Certificate Fee: £45 + postal charges

Option 2

Active Listening Certificate issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£35 + postal charges

*Postage Charges: National £9, International £15

Career path

Active Listening

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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