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Active Listening Training
CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
Online Training Academy
Summary
- Digital certificate - Free
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
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Overview
Unlock the power of effective communication with our comprehensive Active Listening Training course. Designed to enhance your interpersonal skills and foster meaningful connections, this course will equip you with the tools to become a more attentive and empathetic listener. Whether you’re looking to improve your professional interactions, build stronger personal relationships, or simply become a better communicator, our modules will guide you every step of the way.
Key Features:
- CPD Certified
- Free Certificate from Reed
- CIQ Approved
- Developed by Specialist
- Lifetime Access
Certificates
Digital certificate
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD
Curriculum
Course media
Description
In this Active Listening Training course, learners will develop essential skills to improve their communication abilities. They will learn how to adopt a positive and open-minded attitude, which is crucial for effective listening. The course will teach the principles of active listening, helping participants understand how to truly hear and comprehend what others are saying. Learners will discover techniques to encourage meaningful conversations, making others feel heard and valued.
Additionally, the training will focus on building strong and lasting relationships through improved listening skills. By the end of the course, participants will be able to engage in more productive and empathetic conversations, enhancing both personal and professional interactions.
Course Curriculum
- Module 01: Attitude is Everything!
- Module 02: Defining Active Listening
- Module 03: Encouraging Conversation
- Module 04: Building Relationships
Learning Outcomes:
- Understand the importance of attitude in active listening.
- Define active listening and its key components.
- Learn techniques for encouraging effective conversation.
- Develop skills to build meaningful relationships.
- Apply active listening to enhance communication.
- Recognise barriers to active listening and overcome them.
Who is this course for?
- Managers seeking improved communication skills.
- Team leaders enhancing team dynamics.
- Customer service representatives building client rapport.
- Educators fostering better student interactions.
- Individuals wanting to improve personal relationships.
Career path
- Customer Service Representative
- Human Resources Specialist
- Team Leader
- Educator
- Counsellor
- Sales Associate
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.