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Active Listening Training

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees

Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Unlock the power of effective communication with our comprehensive Active Listening Training course. Designed to enhance your interpersonal skills and foster meaningful connections, this course will equip you with the tools to become a more attentive and empathetic listener. Whether you’re looking to improve your professional interactions, build stronger personal relationships, or simply become a better communicator, our modules will guide you every step of the way.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
5
lectures
0h 35m
total

    • 1: Module 01: Attitude is Everything! 10:32
    • 2: Module 02: Defining Active Listening 05:13
    • 3: Module 03: Encouraging Conversation 11:08
    • 4: Module 04: Building Relationships 06:46
    • 5: CPD Certificate - Free 01:00 PDF

Course media

Description

In this Active Listening Training course, learners will develop essential skills to improve their communication abilities. They will learn how to adopt a positive and open-minded attitude, which is crucial for effective listening. The course will teach the principles of active listening, helping participants understand how to truly hear and comprehend what others are saying. Learners will discover techniques to encourage meaningful conversations, making others feel heard and valued.

Additionally, the training will focus on building strong and lasting relationships through improved listening skills. By the end of the course, participants will be able to engage in more productive and empathetic conversations, enhancing both personal and professional interactions.

Course Curriculum

  • Module 01: Attitude is Everything!
  • Module 02: Defining Active Listening
  • Module 03: Encouraging Conversation
  • Module 04: Building Relationships

Learning Outcomes:

  • Understand the importance of attitude in active listening.
  • Define active listening and its key components.
  • Learn techniques for encouraging effective conversation.
  • Develop skills to build meaningful relationships.
  • Apply active listening to enhance communication.
  • Recognise barriers to active listening and overcome them.

Who is this course for?

  • Managers seeking improved communication skills.
  • Team leaders enhancing team dynamics.
  • Customer service representatives building client rapport.
  • Educators fostering better student interactions.
  • Individuals wanting to improve personal relationships.

Career path

  • Customer Service Representative
  • Human Resources Specialist
  • Team Leader
  • Educator
  • Counsellor
  • Sales Associate

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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